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Option to restrict Owner's ability to edit the owner while editing a record
FIS is requesting the option to limit assigned question owners from being able to edit the owner. At present, when a role has “Edit Content” permission set to “Access Assigned,” while users can only edit the QA pairs assigned to them, the system does allow them to edit the owner. FIS would like to separate the option to…
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Content Library | Notify Moderator when an On-Demand review is complete (Optum)
Today when a content manager/moderator creates content in the content library and submits it for an on-Demand review to a reviewer/SME there is no notification that tells the CM that the content is reviewed and completed. This leaves them to collaborate outside responsive with SMEs.
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Combining two answers into one automatically instead of creating alternates or deleting/overriding
Currently, when running the deduplication report and comparing Q&A records, we are only able to override, add alternate response/answer or delete. Rather than manually copying duplicate and pasting the response into the primary record, can we simply create an option to merge and combine into one response?
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LONG Flag names - hover over to see
From a customer - "It would be nice for long flag names if a user can hover over the flags to see the full flag name." In the example below, we see the flag has a long name, and mousing/hovering over it doesn't show the full name. TKT-214044
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Custom fields- make required preference available for more than Q&A Pairs
"Required" preference is available only for Q&A pairs and not for other content type like "Documents", "Sections", "Catalogs" and "All". ZKB have asked for the option of required to be available either at all or for selected types such as both Q&A Pairs and Documents or Sections.
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Allow Super Admin/Admins to Edit review and sync to Library
Summary Enable Super Admins/Admins to edit a record while it is in Review and have those changes immediately reflected in the Library, regardless of whether the Owner has completed their review. Current Challenge At present, updates made during the Review stage cannot move back to the Library until the Owner completes…
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Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
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Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
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Save to Library enablement
Hi team, I wanted to share a feature request that came up from the customer Jagger regarding project exports and the answer library. Request: Add a column in the project export report (Excel) that indicates whether each Q&A pair had “Save to Library” enabled. Current challenge: When reviewing completed projects, managers…
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Creating content reference tags for Q&A Pairs that reference other Content reference tags
ZKB are asking We are unable to create a content reference tag for responses that already include a CRT (i.e. the response of another Q&A pair) or references content from another response. This limits our ability to efficiently reuse and embed responses in new Q&A pairs. Please can this be looked into. Thank you.
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Enhancement for the addition of Custom Field filters while creating/editing Section Groups
Summary Custom Field-based filters while creating or editing Section Groups, enabling dynamic grouping of sections based on structured metadata rather than relying on Tags or Collections. Problem Statement Currently, Section Groups in the Content Library rely on metadata such as Tags and Collections but not Custom fields.…
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Table Formatting
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
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Support for Uploading Large Files and Videos Over 100 MB in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft would like to expand Responsive’s Content Library capabilities to support uploading large files, particularly videos exceeding 100 MB. As video content becomes increasingly important for proactive proposal…
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Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
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significant multilingual deficiencies: plurals and past tense not recognised by search in Responsiv
Tool designed for English; lacks grammatical understanding for German noun plurals and verb conjugations. ZKB has a need to search in multi language, German, french, Italian and Spanish - when searching for a word search only recognises the exact word rather than any plurals or past tense of that word. Example german word…
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How do you access help?
I've been trying to find instructions on how to edit/change collections setting but I cannot find any information. The Help button in the app is a dead end and finding anything on this community page is a HUGE time suck. The Search feature is a joke! Where do I go to look up this basic information?
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How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
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Custom Shortcuts and "Repeat Action" Redo (Accessibility)
I’d love to see Responsive bridge the gap on two essential editor features that are currently a major friction point for power users and those of us managing accessibility/RSI concerns (like carpal tunnel): Custom Keyboard Shortcut Mapping: Let us define our own keys for high-frequency tasks to reduce "mouse travel."…
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Add Thumbnail Preview Support for Video Files in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft is requesting enhanced usability for video files stored in the Content Library by adding thumbnail preview support for video files in the Document Library. As video usage continues to grow, visual cues are…
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“Last Reviewed” indicator to signify that Q+A pair Metadata was changed
Content Review Visibility and “Last Reviewed” Indicator Requested by ENT customers: Genetec, O.C. Tanner Problem / Current State When content is opened for review and only metadata is updated (tags, keywords, SME assignments, etc.), the “Last Updated” date does not change. From a reviewer and writer perspective, this…
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Sections w/ help text and descriptions
Currently, when creating a section template, you can only choose to add either Help Text OR a Description, but can we change this to allow for both when needed? This suggestion would help AtkinsRealis with their workflow. They have content they want to include in sections, but they also want to use the Help Text as…