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Ability to default content to a specific filter
Jaggaer would each user to be able to set their own default filter for the content library. Once the default is set it would open to this filter when they go to the content library. They are aware that they can save filters but want the ability to set them as their default view.
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Sequential Moderation Workflow
NuHarbor would like to see a sequential workflow similar to review, but for moderation. They would like to have 3 moderators who look for certain aspects of content they're moderating, rather than using workarounds e.g. custom flags or tags. This is currently not an option.
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Tool Tip | On Demand Review
Having your content on regular review cycles is a sure fire way to keep your library clean, and your content up to date. But what happens if there are QA pairs that need to be addressed outside of their normal review cycles? What does this mean for your regularly scheduled review cycles? If an on-demand review is…
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Viva la RFPIO!
Heyo! Greetings from Massachusetts! My company started using RFPIO a couple of years ago but I took over in 2022. Since then, I've learned a LOT about this amazing platform and am working towards getting my certifications. I come from a tech/telecom background which has really allowed me to pick up the platform really…
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'help me choose owners' in Content Library
Can we implement this feature to the content library when assigning owners? Instead of showing bandwidth on where they are currently assigned in projects, it would show how many pieces of content they own, how many are past due (similar to the insights report)
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Can we save video files (mp4 or similar) in Responsive?
Is it possible to save a video file as an attachment on a Q&A pair? What about as a Document file? Our sales team is interested in video presentations and specifically asked if Responsive can support either now or on the roadmap for near future?
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Is there a way to automatically close projects?
I'm wondering if there is a way to automatically close/archive projects at the end of the day - or other defined period of time.
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Content Expiry Handling
Hello All, Im really interested to see how you all handle content that sits expired for an extended period within RFPIO? We have defined a process whereby once content is over 60 days since expiry we manually remove it from 'view- everyone' access to make it hidden and remove the risk of the expired content being used.…
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Content Library Archive Access
Current behavior is that Team Members (least privilege) can see ALL content in the Content Library Archive and can also Restore or Delete content in the Archive that they do not own. This is not ideal because content could easily be deleted or restored by someone who does not own that piece of content. Can we please…
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Enhanced Card Layout with few options
I have come across the new UI update on Google's Search Results. This might be useful in our Content Library and also in Project Quesitons card
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Annotation pop-up preserved through search term result
As it stands, if you search for a keyword in the Content Library that is a part of an annotation in the library, the annotation itself will no longer pop-up the tooltip that shows the substance of that annotated text like it would if you just happened across the Q&A pair in the library and moused over the annotation.…
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Integration with SharePoint
Hello everyone, Our company is undertaking a content management initiative which involves multiple departments, some of which are not at all involved in the RFP process and do not use RFPIO. Our central repository will be a SharePoint site and our service catalog will be created in Word and PowerPoint and stored on there.…
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Handling lengthy list of products - looking for ideas
Hi all! So, I'm looking for how other organizations handle very lengthy and constantly changing lists of products. We have ours currently in a single custom field - but, since our product list is 150+ values, trying to keep content accurately tagged, having content nominated for moderation, etc. is a challenge. We are…
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LookUp Coffee Chat 4.28.23
If you're interested in learning more about our LookUp integration, or if you already have it and are interested in learning how to better leverage it, then please check out our LookUp Coffee Chat and the attached slide deck. Our product expert (and account manager extrordinaire!), @Zach Dougherty walks us through all of…
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Content Library Management Coffee Chat
If you want to optimize your content library, check out our latest coffee chat and attached slide deck. @Al and I discuss using advanced features to maintain and enhance your content library over time! In this webinar, we cover: 3:17 Archive Content 6:19 Linking Documents 11:11 Relating Q/A Pairs 13:43 Answer Library Save…
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Content Library Clean Up Coffee Chat
If one of your goals is to clean up your content library, check out our Content Library Clean Up Coffee Chat and attached slide deck. @Al discusses how to use ROT analysis to quickly identify outdated content and best practices for maintaining your library over time. 2:33 ROT Analysis Overview 4:33 Duplicate Report 10:44…
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Content Library Update Tips
I would love to hear some tips and best practices on keeping the content library up to date on an ongoing basis. We have a network of content owners managing the Q&As and some are great about reviewing them, but this isn't across the board. Does anyone have some tactics that may have worked well?
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What is the best use case for collections?
I'm looking into what's the best use case for collections. Currently, we're using them for segmenting different product lines or if for have different members of the organization who will be using the content but may not need access to each others information, e.g. the finance team may not need access to the security…
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Moderation best practices
I'm interested leveraging the Moderation tool but would like to know if there are any best-practices before turning it on. How are folks using it currently?
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Hello from Boston
For the last five years, I have been a Bid Manager for a software company. Prior to that, I was 13 years in the A/E/C industry. Currently working from home full time and loving it!! We have been using RFPIO for approximately 9 months and it has been a game changer for our Content Management. I'm excited to learn more about…
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Ability to add multiple flags
I saw in the January release that multiple flags can now be used in the content library. I am trying to add them in org settings but don’t see where to do so – can you point me in the right direction?
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How to build relationships with your SMEs!
SMEs are critical to the content review process, but it can be tricky getting them to engage because they have full-time jobs. If you're looking for ways to build stronger relationships with them, give this webinar a listen!
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What are some best practices for tags?
I have a lot of content that I need to organize and I want to understand the best practices for tagging the content to get that process started. Am I able to use more than one tag per q&a pair? Is there a certain limit or can I use as many as I want? Can everybody create and use tags or can we limit it to just one admin?
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Multi-Language Question/Answer Organization
Can someone help recommend best practices for this scenario? My company has questions that are asked in different ways depending on the country including in different languages. To ensure proper updating/reviewing by the appropriate owners, should alternate answers be used here and all owners assigned, or a separate pair…
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RFP360 Migration Content Clean Up
I am a legacy RFP360 client and just started using RFPIO. I was so excited the team was able to migrate my content, but now I am overwhelmed with where to start the cleaning process. Any tips?