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If we update a Q&A pair in a project, and we have the “Save in library” toggle on, shouldn’t that automatically update the Q&A pair in the content library? For this to occur, do we need to first complete the project (so that all Q&A pairs are saved under the content library) and then re-open the project? End goal: edit a…
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
Or will accepting an intake create a new project everytime? We have a large amount of "pending" intakes but they should have been accepted ages ago and are now not contributing to data as well as being visually messy. Open to alternatives (merging the newly created project with the existing one?)
The current Super Admin user is no longer with our company. How can I change and/or delete it?
Hello all, Does anyone know if there is a way to change the settings so that a question field does not automatically set itself to answered with every change that is made? I am sure many of us like to work piecemeal as we get info/ideas and having it automatically set to answered each time I enter something can throw me…
For a single question with Multi parts: If AI is going to answer as completely as possible, the reader needs to know where Verbatim starts/stops. Otherwise, how will they know.
I know how to view my Owners within my Library, however, I need the Owners to somehow be identified when I export a list of users. I have some workaround ideas on how to do this, but, curious to hear if there's a feature within the platform that can do this for me.
Would you like to learn more about the new features and enhancements from the January & February '24 product updates? In this webinar, we discuss both general and add-on feature enhancements. General Updates Ability to View Questions by Individual Sections in List View (:42) Added Project Name and Last Updated Date in…
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
Hey everyone! We kicked off our first Coffee Chat of the year with a great one, Optimizing Content Health for the AI Era 🎉 In this session, we broke down how to get your Content Library ready for AI using a simple, practical framework: Keeping content accurate and up to date Structuring Q&A pairs so AI can use them…
Now Available: December Coffee Chat Recording and January Event Registration Our final 2025 Coffee Chat featuring the Responsive CEO, Ganesh Shankar, is now available to watch in the Academy. Feel free to revisit the conversation or share it with your team! You can also explore and register for our January events below or…
✨ Thanks to everyone who joined today’s November Product Update. This session started with an overview of the features now in General Availability, then moving into advanced capabilities available in select packages. We also shared an early sneak peek of our upcoming deduplication assistant and a preview of the proposed…
If you missed the live session or want to revisit the highlights, you can now access the full recording, slide deck, and resources in the Responsive Academy. In this session, we covered: The out-of-the-box (OOTB) agents currently supported in Responsive How to create and run agents in the new Agent Studio Real-world…
We’ve started a Master Thread for your Agent Studio ideas! To kick things off, we’ve included some of the ideas shared in our most recent Coffee Chat in the comments. Once you start building or experimenting with agents, add your own ideas, examples, and questions in the comments below. This is the place to brainstorm and…
By popular demand, we’re bringing back the Responsive AI Certification Program for one last session this year on December 4th. Register now to access the Responsive AI Certification training materials through the end of the year. This Replay is your final opportunity to access the training and earn your Responsive AI…
✨ Thanks to everyone who joined today’s October Product Update! We explored some exciting new features and improvements, including: 💡 Fit Analysis 📈 Agent ROI Report 🧠 New Agent Studio 📊 Content Health Dashboard enhancements If you missed it, the full recording and resources are now live in the Academy. Prefer a quick…
Hey everyone! We’re so excited to see you at Summit this week! Don’t forget, we’re hosting an exclusive training on Day 2 where you’ll learn the skills to take the new Responsive AI Professional Certification Exam and demonstrate your expertise in AI. This training is only available to registered participants for a limited…
✨ Ask Your CSM – Episode 5 is Live! ✨ Happy Monday! I hope everyone had a wonderful weekend. We’re back with Episode 5, featuring special guest Cat Charleston! 🎉 In this episode, Cat shares her Responsive journey, highlights the latest AI Draft updates, and dives into the exciting new feature — Verbatim. It’s a must-watch…
✨ Thanks to everyone who joined today’s September Product Update! We walked through some exciting new features, including: 🔎 Smart Search 📊 Content Health Dashboard 📈 Keyword Trends Report You can catch the full recording and resources now in the Academy. The Q&A from today’s session is listed below (with a few more to…
Hello All, Canadian proposal manager here from the great province of BC. I currently work at IFS. I have two wonderful twins and they are a great reason to put down the pen when proposal deadlines loom and my creativity is going down hill. I try to increase accessibility to proposal knowledge and find innovate new ideas to…
Stay Ahead with Our Monthly Product Update Webinar Series Discover what is new in the January 29, 2026 release as the Responsive Academy and Product Team spotlight the most important updates and show you how to put them into practice for real impact across your workflows. If you cannot join live, register anyway and we…
