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Hi Responsive community! I'd love to know how others are handling template export formatting. Specifically with numbered headers. We're working with Responsive and have been for months now over our template/exports. It's been frustrating. We're having issues with numbering. Our sections are numbered headings tied to our…
Is it possible to export a group of both questions and answers from the moderation queue?
We have over a dozen products and I'm having a hard time visualizing how to best organize them. Curious to what other clients have done for best practices? Is it better to lean on tags, collections, or a combination of both?
Dear community, see the two screenshots attached - my role is Team Member / " AI Member User" but I am not permitted to use the AI Assistent for answers. Is this normal? How are non-admins supposed to use AI in order to generate answers?
✨ A big thank you to everyone who joined our first Product Update of 2026, featuring the December 18 release. Couldn’t make it live? You can now watch the full recording and explore related resources in the Academy. For a fast, easy-to-share recap, check out the Highlights Video. 👉 Want a preview of what’s ahead?…
Hi! Has anyone besides me been having issues contacting the live chat feature within Responsive help?
Hi, I have sent email messages to the email addresses yesterday but no response yet. Is there a phone number I can call for help access? I have deadlines tomorrow that I cannot complete without help. Can we add a new file and run an AI Draft on that new file only? Is the Live Chat having technical issues?
Where do you go to set up automatic archiving of content by tag, selected date range, etc. I can't find this feature in the recent release notes or in the Help Center. Thanks! :)
Hi all! Our team is looking into RFP sourcing tools and I'm wondering if anyone has experience with any of them (successes, failures, benefits, costs, etc.). There are a variety of options in the market, ranging from self-service/low-cost bid aggregators to more expensive service-based companies that can also provide…
I learned that the Guided Projects option contains a "File Mapping Agent" that will analyze an RFx file and then map the questions, sections, and requirements. Is the File Mapping Agent going to be added as a general time-saving feature that is available to use for all RFx projects imported to Responsive (i.e., including…
Now Available: December Coffee Chat Recording and January Event Registration Our final 2025 Coffee Chat featuring the Responsive CEO, Ganesh Shankar, is now available to watch in the Academy. Feel free to revisit the conversation or share it with your team! You can also explore and register for our January events below or…
✨ Thanks to everyone who joined today’s November Product Update. This session started with an overview of the features now in General Availability, then moving into advanced capabilities available in select packages. We also shared an early sneak peek of our upcoming deduplication assistant and a preview of the proposed…
If you missed the live session or want to revisit the highlights, you can now access the full recording, slide deck, and resources in the Responsive Academy. In this session, we covered: The out-of-the-box (OOTB) agents currently supported in Responsive How to create and run agents in the new Agent Studio Real-world…
We’ve started a Master Thread for your Agent Studio ideas! To kick things off, we’ve included some of the ideas shared in our most recent Coffee Chat in the comments. Once you start building or experimenting with agents, add your own ideas, examples, and questions in the comments below. This is the place to brainstorm and…
By popular demand, we’re bringing back the Responsive AI Certification Program for one last session this year on December 4th. Register now to access the Responsive AI Certification training materials through the end of the year. This Replay is your final opportunity to access the training and earn your Responsive AI…
✨ Thanks to everyone who joined today’s October Product Update! We explored some exciting new features and improvements, including: 💡 Fit Analysis 📈 Agent ROI Report 🧠New Agent Studio 📊 Content Health Dashboard enhancements If you missed it, the full recording and resources are now live in the Academy. Prefer a quick…
Hey everyone! We’re so excited to see you at Summit this week! Don’t forget, we’re hosting an exclusive training on Day 2 where you’ll learn the skills to take the new Responsive AI Professional Certification Exam and demonstrate your expertise in AI. This training is only available to registered participants for a limited…
✨ Ask Your CSM – Episode 5 is Live! ✨ Happy Monday! I hope everyone had a wonderful weekend. We’re back with Episode 5, featuring special guest Cat Charleston! 🎉 In this episode, Cat shares her Responsive journey, highlights the latest AI Draft updates, and dives into the exciting new feature — Verbatim. It’s a must-watch…
✨ Thanks to everyone who joined today’s September Product Update! We walked through some exciting new features, including: 🔎 Smart Search 📊 Content Health Dashboard 📈 Keyword Trends Report You can catch the full recording and resources now in the Academy. The Q&A from today’s session is listed below (with a few more to…
Let’s use this space to swap ideas and hacks for making reporting easier, faster, and more effective. Drop your top tips, tools, or templates below!
About the eventThis 60 minute session, part of our two part Foundations series, helps new or returning users build a strong Content Library and understand how it supports reliable, AI powered work across Responsive. What You’ll LearnIn this session, we’ll focus on how to add, organize, and find content quickly and…
