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Ability to Suggest Content Owners via their First Name or Last Name, Not Just via Email
Our strategic account, Qualtrics has requested the ability to type a user's first or last name when assigning Content Owners to library content. When assigning a Content Owner to content, currently you can begin typing characters that reside within a user's email address. Any emails containing those specific characters…
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Ability to see Q/A activity prior to entering moderation- Archer
Archer would like to understand how content is moved to moderation when a project is finished and how the different stages affect the workflow and reporting. They noticed when changing the stage to submit without marking it complete was NOT causing items to move into moderation. When reporting project completion time it…
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Has anyone used the 'Setting Up and Using Partner Companies' option?
Hi all! The company I work for has recently acquired a business that also uses Responsive as its content management platform. There's a lot of content that we now need to transfer over and I saw that Responsive has an option to share content across companies. Our initial thought was to extract all data and do a large data…
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Is there a way to display the "Standard Response" rather than the narrative before expanding?
In the Library, we want to leverage the "Standard Response" for alot of our Q&A pairs where binary responses are key to adding clarity and precision in our content - but the UI currently only displays the first few lines of the narrative response unless you click to "expand" the answer for that Q&A pair. It is not clear to…
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Latest Coffee Chat - Audit & Align: Content Organization Essentials
Missed our recent Coffee Chat on organizing your Content Library? Here's a quick recap: Senior Professional Services Consultant, @Mattie, shared invaluable tips and advice drawn from her extensive experience. Highlights included understanding the importance of Content Organization, performing your own Audit, and navigating…
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It's not too late to register for tomorrow's webinar!!
Join us on Wednesday, March 13th at 12:30 p.m. EST for our Coffee Chat, "Audit & Align: Responsive Content Organization Essentials." In this session, we will delve into the art of auditing your content library for enhanced organization focusing on Tags, Custom Fields, and Collections!. Secure your spot by registering above…
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Filter in content library for privacy contents
Recently while working on a ticket, I had to scan through 6000+ contents in the client's content library to see how many contents have View/Edit Privacy settings. This took hours for me to do. I could have done this in a few seconds if there was a filter to filter out the contents which has View/Edit Privacy settings. If…
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How do you use tags?
I recently watched a coffee chat where the hosts discussed the effective use of tags to optimize Auto Respond and organize the library. They recommended aligning tags with the categories in RFP efforts, such as Company Overview, Security Assistance Services, and so on. Currently, my organization uses tags to categorize…
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Coffee Chat | Streamlining 2024: Responsive Content Library Cleanup | 1.31
Maintaining an organized and clean content library is crucial for optimal performance in Responsive. In this session, we will explore the most efficient methods for cleaning up your content library. We discuss the option of starting with the Insights Report (1:02) to gain a comprehensive overview of your content library.…
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Implement 'Owner' as mandatory field in Q&A
This request is from - AXA Investment management. They would like to have the Owner field to be mandatory because as per their internal audit's recommendation to have the 'Owner' field in Q&A as mandatory. The theory behind this is, as an extra step/check on top of moderation, to prevent Q&A from ending up in the answer…
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Hide From Duplicate Report
Currently, there is a way to individually select q&a pairs to be excluded from content cleaner, but there is no bulk option. Also, a couple of clients in the last 24hrs have also suggested the capability of when working in the duplicate report to have the ability to hide certain "duplicates" altogether rather than from the…
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Alternate answers should be easier to distinguish in Recommendation Engine
A client recently complained that alternate answers are not easy to distinguish in the Recommendation Engine, to the point where she thought they were not loading. This would have been a detractor for her team as they work for different product lines and need to be able to find the appropriate answer quickly. When the…
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Translation in the content library best practices
Anyone have multiple language versions in their library that might be willing to speak with another customer on how to manage and maintain a library in multiple languages?
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Hello from the Bold North State of MN!
I have been a Proposal Manager for a publishing company for 15 years and I work in a very, very small department. We are just launching Responsive in the next few weeks. I'm so excited about this investment in my department and creating the Content Library. I was one of the people that attending APMP and speakers would…
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Coffee Chat | Best of 2023 Product Enhancements
In this Coffee Chat, we explore the top features from 2023 and learn effective ways to optimize them in your workflow. We cover: Archive Content (:54) Compare + Merge (4:16) Content Reference Tags (7:01) Custom Flags (12:00) Import Automation (15:54) Project Duplicate Check (17:55) Audit Answers *Must be enabled by your…
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Moderation Org settings
Admin with All Permissions in Responsive. Within Organization Settings > Content Library > Preferences, their Moderation is set up to skip all user's roles BUT an Admin with all Permissions. However, The is still being sent to moderation. The client needs the following feedback; Then I would like to request an enhancement…
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Responsive Summit'23: Revisiting Content Library Cleanup Tips
In July's Coffee Chat, a lot of good info was covered around cleaning up the Content Library. As we get through the Summit now, I'm interested in learning how others are going about this task! For us, it's a monumental effort as we've inherited Responsive from a prior internal resource that had all questions and sections…
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Import updates option for documents in Content Library
Currently, there is no option to bulk export the metadata of documents in the content library to make mass changes outside of Responsive - similar to the functionality that exists for Q&A pairs. Bulk updates can only be made inside of the tool. This is cumbersome when uploading a large volume of documents with varied…
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Ability to default content to a specific filter
Jaggaer would each user to be able to set their own default filter for the content library. Once the default is set it would open to this filter when they go to the content library. They are aware that they can save filters but want the ability to set them as their default view.
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Sequential Moderation Workflow
NuHarbor would like to see a sequential workflow similar to review, but for moderation. They would like to have 3 moderators who look for certain aspects of content they're moderating, rather than using workarounds e.g. custom flags or tags. This is currently not an option.
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Tool Tip | On Demand Review
Having your content on regular review cycles is a sure fire way to keep your library clean, and your content up to date. But what happens if there are QA pairs that need to be addressed outside of their normal review cycles? What does this mean for your regularly scheduled review cycles? If an on-demand review is…
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Viva la RFPIO!
Heyo! Greetings from Massachusetts! My company started using RFPIO a couple of years ago but I took over in 2022. Since then, I've learned a LOT about this amazing platform and am working towards getting my certifications. I come from a tech/telecom background which has really allowed me to pick up the platform really…
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'help me choose owners' in Content Library
Can we implement this feature to the content library when assigning owners? Instead of showing bandwidth on where they are currently assigned in projects, it would show how many pieces of content they own, how many are past due (similar to the insights report)
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Can we save video files (mp4 or similar) in Responsive?
Is it possible to save a video file as an attachment on a Q&A pair? What about as a Document file? Our sales team is interested in video presentations and specifically asked if Responsive can support either now or on the roadmap for near future?