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Support for Uploading Large Files and Videos Over 100 MB in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft would like to expand Responsive’s Content Library capabilities to support uploading large files, particularly videos exceeding 100 MB. As video content becomes increasingly important for proactive proposal…
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Sections w/ help text and descriptions
Currently, when creating a section template, you can only choose to add either Help Text OR a Description, but can we change this to allow for both when needed? This suggestion would help AtkinsRealis with their workflow. They have content they want to include in sections, but they also want to use the Help Text as…
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Any Super Users that respond to State Government RFPs? Looking to connect to pick your brains....
I am a proposal manager for a group that responds solely to State-level Government RFPs. I am new to Responsive as of 1/1/26 and am running into some issues that are becoming difficult to overcome regarding answering longer (several paragraph) questions, formatting, addendum updates, etc. I am hopeful there are some users…
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Style Versioning and Rollback for Q&A Libraries
Customer Context Oracle maintains large, highly governed Q&A libraries where formatting changes can affect thousands of records. Style updates are necessary over time, but without safeguards they introduce operational risk. Problem / Opportunity Today, when a new style is deployed: There is no way to revert to a prior,…
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Bulk Removal and Governance of Styles at the Q&A Level
Customer Context Oracle manages large, long-lived Q&A libraries that evolve over time. As formatting standards change, legacy or out-of-scope styles (e.g., older NAA examples) need to be removed to maintain clarity, consistency, and usability for global teams. Problem / Opportunity Currently, there is no efficient way to…
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Restrict and Precisely Target “Format Content” Permissions for Q&A Libraries
Customer Context Oracle operates highly governed Q&A libraries where formatting actions can have library-wide impact. Bulk formatting actions, in particular, must be carefully controlled to prevent unintended changes at scale. Problem / Opportunity Currently: “Format Content” rights are available to Content Managers, not…
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“Last Reviewed” indicator to signify that Q+A pair Metadata was changed
Content Review Visibility and “Last Reviewed” Indicator Requested by ENT customers: Genetec, O.C. Tanner Problem / Current State When content is opened for review and only metadata is updated (tags, keywords, SME assignments, etc.), the “Last Updated” date does not change. From a reviewer and writer perspective, this…
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Allow Editing Reviewers on Active On-Demand Reviews
Requested by ENT customer: Genetec Summary: When using On-Demand Reviews, users cannot add, remove, or change reviewers once the review has been created. If a reviewer change is needed, the only workaround is to cancel the review and recreate it, which introduces risk, rework, and workflow disruption. Customer Problem /…
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How do you access help?
I've been trying to find instructions on how to edit/change collections setting but I cannot find any information. The Help button in the app is a dead end and finding anything on this community page is a HUGE time suck. The Search feature is a joke! Where do I go to look up this basic information?
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Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
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January Product Release Recap & What’s Coming Soon
Thank you to everyone who joined yesterday's January Product Update! We covered features now in General Availability, then we moved into advanced capabilities available in select AI packages. We also shared an early sneak peek of our upcoming AI Usage Dashboard, and Pulse AI for Ask. The session ended with a live Q&A.…
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Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
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Ability to "Export Content" to a Company-Branded Response Template Containing Styles
I'm looking for a product enhancement that allows a customer-specific Word company-branded Response Template/Theme File to be used when importing/exporting Q&A record updates from the Content Library. With the Import/Export Updates tool in the content library, we are currently limited to exporting to a Default Word…
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Owner Identification
I know how to view my Owners within my Library, however, I need the Owners to somehow be identified when I export a list of users. I have some workaround ideas on how to do this, but, curious to hear if there's a feature within the platform that can do this for me.
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How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
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Coffee Chat: Optimizing Content Health for the AI Era
Hey everyone! We kicked off our first Coffee Chat of the year with a great one, Optimizing Content Health for the AI Era 🎉 In this session, we broke down how to get your Content Library ready for AI using a simple, practical framework: Keeping content accurate and up to date Structuring Q&A pairs so AI can use them…
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Contextual grouping of AI generated QA pairs in the Content Library
I am raising this enhancement request on behalf of Rodrigo from Feedzai, focusing on improving how AI generated answers are managed within the Content Library. Today, when AI Draft pulls information from the Content Library and generates a response, that output is later saved as a new question answer pair even when a…
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Bulk Administration of Tags
ADP has requested the following enhancement regarding administrating tags: Problem Parent assignment for tags must be done one-by-one. Very inefficient with hundreds of tags (especially solution tags starting with “+”). Requested Enhancement Bulk tag operations such as: Assign parent to multiple tags at once Edit metadata…
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Automatic Updating of “Review Date” Custom Field
ADP has suggested the following enhancement around Review Date tracking: Problem “Review Date” is a custom field used by ADP to measure engagement and content recency. Content owners often review an item but do not modify the content, so the review date does not change. This results in stale or misleading content health…
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Add Thumbnail Preview Support for Video Files in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft is requesting enhanced usability for video files stored in the Content Library by adding thumbnail preview support for video files in the Document Library. As video usage continues to grow, visual cues are…
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Export Moderation Queue (Answers)
Is it possible to export a group of both questions and answers from the moderation queue?