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Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
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Adding Compare and Merge to the Duplicate Check feature
As of now, customers only have the ability to decide whether ot not to bring the duplicate into the library at the duplicate check screen, but they cannot compare, merge, or even alter the Q&A pairs. To add some more context, from what I see working with customers under the scaled team umbrella, which is 70% of Responsive…
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Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
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Enhancement for the addition of Custom Field filters while creating/editing Section Groups
Summary Custom Field-based filters while creating or editing Section Groups, enabling dynamic grouping of sections based on structured metadata rather than relying on Tags or Collections. Problem Statement Currently, Section Groups in the Content Library rely on metadata such as Tags and Collections but not Custom fields.…
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Table Formatting
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
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Support for Uploading Large Files and Videos Over 100 MB in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft would like to expand Responsive’s Content Library capabilities to support uploading large files, particularly videos exceeding 100 MB. As video content becomes increasingly important for proactive proposal…
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Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
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Is there a way to bulk select and submit Q&A from an RFx?
Is there a way to bulk select and submit new/updated Q&A instead of selecting "Save in library" for each Q&A in an RFx? This capability would save users time.
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The client has requested an increase in the page limit to 200–300 entries. The current screen limit
The client has requested an increase in the page limit to 200–300 entries. The current screen limit is 100 in Content Library Client has also requested for the extended view in the Response Project
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significant multilingual deficiencies: plurals and past tense not recognised by search in Responsiv
Tool designed for English; lacks grammatical understanding for German noun plurals and verb conjugations. ZKB has a need to search in multi language, German, french, Italian and Spanish - when searching for a word search only recognises the exact word rather than any plurals or past tense of that word. Example german word…
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How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
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Add Thumbnail Preview Support for Video Files in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft is requesting enhanced usability for video files stored in the Content Library by adding thumbnail preview support for video files in the Document Library. As video usage continues to grow, visual cues are…
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Option to do a 'Select All' from CCL filter
In the advanced search in content library, there are many filters like tags, collections etc. Suppose there are too many tags and we want to exclude most of the tags except a few, it will be easier if there is a 'Select All' option in the dropdown. So, we can do a 'Select All' and then manually unselect the tags that we…
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Enable Moderation Workflow Trigger for Metadata-Only Changes in Content Library
Currently, the Content Library moderation workflow is triggered only when changes are made to the Q&A text (question or answer fields). Updates made solely to metadata fields — such as tags, collections, categories, custom fields, or other non-text attributes — do not prompt the moderation queue. AMN Healthcare has…
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“Last Reviewed” indicator to signify that Q+A pair Metadata was changed
Content Review Visibility and “Last Reviewed” Indicator Requested by ENT customers: Genetec, O.C. Tanner Problem / Current State When content is opened for review and only metadata is updated (tags, keywords, SME assignments, etc.), the “Last Updated” date does not change. From a reviewer and writer perspective, this…
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Any Super Users that respond to State Government RFPs? Looking to connect to pick your brains....
I am a proposal manager for a group that responds solely to State-level Government RFPs. I am new to Responsive as of 1/1/26 and am running into some issues that are becoming difficult to overcome regarding answering longer (several paragraph) questions, formatting, addendum updates, etc. I am hopeful there are some users…
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Allow Editing Reviewers on Active On-Demand Reviews
Requested by ENT customer: Genetec Summary: When using On-Demand Reviews, users cannot add, remove, or change reviewers once the review has been created. If a reviewer change is needed, the only workaround is to cancel the review and recreate it, which introduces risk, rework, and workflow disruption. Customer Problem /…
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January Product Release Recap & What’s Coming Soon
Thank you to everyone who joined yesterday's January Product Update! We covered features now in General Availability, then we moved into advanced capabilities available in select AI packages. We also shared an early sneak peek of our upcoming AI Usage Dashboard, and Pulse AI for Ask. The session ended with a live Q&A.…
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Content Library ↔ Section Library Synchronization
ADP has flagged the enhancement below as important to streamlining their workflow. Problem Updates made in the Content Library do not automatically update Section Library content. This causes: Redundant work (must update in multiple places). Inconsistent content between libraries. Risks to accuracy and version control.…
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Automatic Updating of “Review Date” Custom Field
ADP has suggested the following enhancement around Review Date tracking: Problem “Review Date” is a custom field used by ADP to measure engagement and content recency. Content owners often review an item but do not modify the content, so the review date does not change. This results in stale or misleading content health…
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Export
Planned support for exporting content library data in structured formats such as CSV or JSON
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Export Moderation Queue (Answers)
Is it possible to export a group of both questions and answers from the moderation queue?
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Display the users in the moderation popup only when the email preference is enabled.
Requested by: Evernorth (Company ID: 5bf32b6bc51a591d83575596 | Pod Name: us-east-esi) In the content library when a Q&A pair in Moderation is rejected, a notification will be sent to the owners if the "Q&A pair Moderation Rejected" email preference is enabled. In the moderation rejection panel, we show the message "Based…