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Tool Tip | Content Review Backlogs
Hey Everyone! Welcome to another Tool Tip Tuesday! Today we're going to take a quick look at how Admins can identify who on their team has overdue content that needs to be reviewed. It's really just as easy as opening up your Content Library Insights Report! I made a quick video so you can follow along in your own…
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Bulk Subscribe for Translated Q&A Pairs
Hi, I have been struggling with how to bulk subscribe translated content. I was one of the customers that asked for the enhancement that we were shown yesterday. It is a great enhancement, but I don't think it works for what I need. I want to ask all of you what you do because maybe I am just missing something :) When I…
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Q&A pairs in different languages
Hello everyone! Our team receives RFPs in several languages (English, Spanish, French, German, Dutch, and many more). Our main working language in the company is English, so we keep all content up-to-date in English, and we translate RFPs into English when mapping them so that all stakeholders can answer their part. Now,…
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Tool Tip | Alert texts
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 Today’s tip is about easily managing alert texts in the content library! 🚨 You can filter by alert texts and even bulk action or export them in just a few steps. I've included a quick video demonstration to show you how it works. 🎥✨ Feel free to reach out if you have any questions…
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Tool Tip Tuesday | Archiving Content
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 For today's tip, I want to focus on a basic feature that a lot of customers have asked about recently. Archiving Content! Archiving content in your library has several benefits such as a cleaner library, better reporting, and outdated content will no longer appear in your library or…
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Tool Tip | Related Words
Hey Everyone — Welcome to another edition of Tool Tip Tuesday! Today's lesson is on Related Words, which is a feature that was built to help enhance your Content Library keyword searches. I made a little video that will walk you through what it is and how to use it but you can also read about it in the Help Center, or…
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🚨☕ Declutter Your Content Library with Our Ultimate Guide – Watch Now! 🚨☕
Is your Content Library feeling cluttered and disorganized? Check out the recording of our latest Coffee Chat, The Ultimate Guide to Content Library Clean-Up! We walk you through a simple, step-by-step approach to organizing and maintaining your library for long-term success. Watch now and start decluttering today! PS…
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Tool Tip Tuesday | Hierarchical Tags
Hello everyone! Exciting news! 🤩 We've rolled out a new feature to make organizing your content even more efficient—introducing Hierarchical Tags. With this new approach, you can now create multi-level tags, allowing for a much more structured and intuitive way to manage your content. You can start with a parent tag and…
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Don't miss this week's Coffee Chat: Unlock the Secrets to a Streamlined Content Library
No matter what industry or role you work in, tracking down the right information at the right time is vital to response management success. Having an up-to-date and organized Content Library is the best way to ensure that the information being presented is accurate, on brand, and consistent. Don't miss out on this week's…
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Do you track ROI (time saved) for SMEs?
Hello; I'm looking to quantify the time that SMEs save by keeping their content updated. Does anyone currently do this? And how do you quantify it?