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What is the metric "content score" in Custom Reporting for the Answer Library?
I'm seeing a field called "Content score" - anyone know what this is?
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January Product Release Recap & What’s Coming Soon
Thank you to everyone who joined yesterday's January Product Update! We covered features now in General Availability, then we moved into advanced capabilities available in select AI packages. We also shared an early sneak peek of our upcoming AI Usage Dashboard, and Pulse AI for Ask. The session ended with a live Q&A.…
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Export Moderation Queue (Answers)
Is it possible to export a group of both questions and answers from the moderation queue?
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Content Health Dashboard to include custom fields filtering
FIS (348K ARR) like this release but would like to be able to sort by custom fields on this dashboard. They also would love to see it on the reports page with all the other dashboards but that is secondary. Custom field filtering is pretty critical to the success of them being able to leverage this report to sort/truly…
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API Exposure or Endpoint for Tag-Level Report Extraction
ADP has requested the following enhancement for Tag-Level reports: Problem When exporting content library data: All tags appear grouped in a single column. Solution tags are encoded as “+TagName”, but cannot be filtered or separated easily in Tableau or Excel. Requested Enhancement API access or enhanced exports enabling:…