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Content Library

Let's discuss and share your content best practices.

Recent Discussions

Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
Executive Summary - Sections + Subsections
We currently use Sections + Subsections in the Content Library to build Executive Summaries (Intro, Value Story, Product, Implementation, and Conclusion, for example), with multiple approved “options” for Sellers to choose from and tailor in-project. However, we are seeing consistent challenges: Sellers often request a…
How Are You Managing Large-Scale Content Reviews?
I would like to understand how others have structured content reviews for library records in their organizations especially how you motivate SMEs to consistently complete reviews, particularly bulk reviews across global teams. I am currently struggling to drive sustained engagement despite trying following approaches:…
Repeatable Documents with Ties to the Library
I am looking to create a self-serve document where our sales team can select components to include and then produce a branded/formatted document (for example, a Vendor Profile for a specific product/solution) with those components. I know this is available, but I am questioning whether those components can be tied to the…
Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
Table Formatting
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
Is there a way to bulk select and submit Q&A from an RFx?
Is there a way to bulk select and submit new/updated Q&A instead of selecting "Save in library" for each Q&A in an RFx? This capability would save users time.
What is the metric "content score" in Custom Reporting for the Answer Library?
I'm seeing a field called "Content score" - anyone know what this is?
How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.