Let's discuss and share your content best practices.
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
Support Verbatim designation during Content Library bulk import from Org Settings > Content Library > Backup > Import updates Description: Customers performing bulk Content Library imports currently do not have an option to identify or designate Q&A content as Verbatim as part of the import. Requested enhancement: Add a…
Is anyone using Annotations to replace red writer's notes in database content. We're having an issue with the source view not showing the annotations or alert text if a database record was used to populate. Anyone doing something else for writer's notes?
Hi Community, I'm new to Responsive and hoping someone can help. I'm an admin with full permissions and created a new collection, but it doesn't appear in the Content Library facet menu. I can only see it in the backend under Content Library > Collections. I've already tried: Logging out and back in Refreshing the page…
We currently use Sections + Subsections in the Content Library to build Executive Summaries (Intro, Value Story, Product, Implementation, and Conclusion, for example), with multiple approved “options” for Sellers to choose from and tailor in-project. However, we are seeing consistent challenges: Sellers often request a…
I would like to understand how others have structured content reviews for library records in their organizations especially how you motivate SMEs to consistently complete reviews, particularly bulk reviews across global teams. I am currently struggling to drive sustained engagement despite trying following approaches:…
I am looking to create a self-serve document where our sales team can select components to include and then produce a branded/formatted document (for example, a Vendor Profile for a specific product/solution) with those components. I know this is available, but I am questioning whether those components can be tied to the…
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)