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Allow Enhanced Auto-Respond to function in the same instance where AI is active.
State Street has requirements to have auto-respond take the first pass at answering questions then have AI provide additional responses after. After testing, they have found that the enhanced auto-respond features provides better results than the legacy version. Currently, we are not able to have AI and enhanced auto…
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AI backed Auto-Respond/AI Draft
This is a request from Accenture. They are looking for a more advanced way to use AI to search and pair content straight from the library. They've tested AI Draft but want to use it more for its search capabilities and have it default to Q&A responses as they are in the library more often.
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Integrate with Security compliance platform - Vanta and Drata in response projects & profiles.
We can explore platforms like Vanta and Drata (where companies maintain their security compliance artifacts) to be used in responding to security questionnaires. Our system should be able to refer these platforms while responding to the questions. This can be extended to Profiles product as well. Reference: Hypercomply
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Filter out auto responded answers
Our client, Ryan Klein, noted that he has an excessive amount of content in the content library. He said that it started with the thought process of the bigger the net the higher percentage chance there will be a match for the next RFP. So in that vein, want as many answers as humanly possible so chance of Responsive…
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Unlock the Spooky Secrets of Auto Respond – Join Us Next Week! 👻
👻 Only 1 week left until our Halloween-themed Coffee Chat: Haunted Responses: A Spooky Deep Dive into Auto Respond! 🎃 Join us as we explore how Auto Respond works in detail, uncover the most common customer questions, and offer practical solutions to help you succeed! Don’t miss out on this highly anticipated session –…
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Initiating Auto Respond to filtered sections and questions.
Aurionpro Solutions Ltd has requested this feature. Customer has added tags to the question in a project. Filters only the questions with that particular tag and initiates Auto Respond. In the Auto Respond page, we display all the sections and questions instead of the filtered questions. We do not have the option to filter…
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Project - Auto respond filters shuffle \ add \ remove
This request is from Genpact. To have the option to shuffle and add \ remove the fields like Tags, Business Units, search by rating, custom fields etc. in Auto respond filters present at the time of auto responding at user level.
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AutoRespond to have separate section level filters
This request is from Ciena. Challenge: Currently, bulk-auto responding requires setting conditions for all sections, even if they belong to different products with unique needs. Solution: The ability to define separate filter conditions for individual sections would be highly beneficial. This would: Minimize workload: By…
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Uncover 'Auto Respond' action at section level.
if auto-respond is our core functionality in project and at each level, should that not be more evident, placed outside this 3 dot menu? It is hard to locate Auto respond for section level in the middle of 3 dot menu. Please consider moving it outside and show on the section list page itself.
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Update alert message in Auto-Respond
Hi Team, Client has reached out requesting to update/change the alert message user receives when they use auto-respond while there are questions that have been answered. Currently, auto-respond will prompt that there are no matches giving the false impression to users that no matches have been found, but in reality it…