This request is from Ciena.
Challenge: Currently, bulk-auto responding requires setting conditions for all sections, even if they belong to different products with unique needs.
Solution: The ability to define separate filter conditions for individual sections would be highly beneficial. This would:
- Minimize workload: By allowing specific conditions for each section, the overall effort required for bulk-auto responding is significantly reduced.
- Improve Efficiency: Responding section-wise with tailored conditions ensures a more relevant and targeted approach to auto-responses.