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Auto-Apply Tags from AI Draft Search Filters to Project Questions
Customer: Nokia Summary Nokia would like the ability to automatically apply tags to all project questions based on the tag filters selected within the AI Draft search experience. Business Need When using AI Draft, users frequently filter source content by specific tags to ensure responses are generated from the most…
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Review email should explicitly state the review process type
Problem:The current review email does not clearly say whether the review is sequential, any, or all. That creates confusion for reviewers, especially in sequential reviews where someone may receive an email before it is their turn. Requested change:Add the review process type directly into the review email body using text,…
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Tasks closed after "Any" review task complete at question-level (closes task for all users assigned
State Street Requested Enhancement When a review is configured as “ANY” and multiple reviewers are assigned, the review is considered complete once a single reviewer finishes the task. However, the remaining assigned reviewers continue receiving task notifications because their individual tasks remain open. Request:…
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Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
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Enhancement for the addition of Custom Field filters while creating/editing Section Groups
Summary Custom Field-based filters while creating or editing Section Groups, enabling dynamic grouping of sections based on structured metadata rather than relying on Tags or Collections. Problem Statement Currently, Section Groups in the Content Library rely on metadata such as Tags and Collections but not Custom fields.…
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Support for Uploading Large Files and Videos Over 100 MB in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft would like to expand Responsive’s Content Library capabilities to support uploading large files, particularly videos exceeding 100 MB. As video content becomes increasingly important for proactive proposal…
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Add Thumbnail Preview Support for Video Files in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft is requesting enhanced usability for video files stored in the Content Library by adding thumbnail preview support for video files in the Document Library. As video usage continues to grow, visual cues are…
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“Last Reviewed” indicator to signify that Q+A pair Metadata was changed
Content Review Visibility and “Last Reviewed” Indicator Requested by ENT customers: Genetec, O.C. Tanner Problem / Current State When content is opened for review and only metadata is updated (tags, keywords, SME assignments, etc.), the “Last Updated” date does not change. From a reviewer and writer perspective, this…
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Style Versioning and Rollback for Q&A Libraries
Customer Context Oracle maintains large, highly governed Q&A libraries where formatting changes can affect thousands of records. Style updates are necessary over time, but without safeguards they introduce operational risk. Problem / Opportunity Today, when a new style is deployed: There is no way to revert to a prior,…
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Bulk Removal and Governance of Styles at the Q&A Level
Customer Context Oracle manages large, long-lived Q&A libraries that evolve over time. As formatting standards change, legacy or out-of-scope styles (e.g., older NAA examples) need to be removed to maintain clarity, consistency, and usability for global teams. Problem / Opportunity Currently, there is no efficient way to…