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Immediate Reviewer Reflection on Bulk Owner Change for QA Pairs in Review Queue
FIS has requested for this enhancement on the back on TKT -214996 Current Behavior: When a bulk owner change is performed, the system immediately removes the existing owner from all selected QA pairs, including those in the review queue. For QA pairs in the review queue, the new owner is only assigned in the metadata. If…
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Product Enhancement Request: Bulk Due Dates for Sequential Reviewers
State street has requested this enhancement urrent Behavior: At the individual question level, users can assign sequential reviewers and set a distinct due date for each reviewer in the sequence (e.g., Reviewer 1 due the 1st, Reviewer 2 due the 15th, Reviewer 3 due the 31st). When applying sequential review via bulk action…
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Auto-Apply Tags from AI Draft Search Filters to Project Questions
Customer: Nokia Summary Nokia would like the ability to automatically apply tags to all project questions based on the tag filters selected within the AI Draft search experience. Business Need When using AI Draft, users frequently filter source content by specific tags to ensure responses are generated from the most…
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AI-Generated Answers from Content/Document Library During Q&A Creation
Feature Request Enable AI to generate answers directly from attached documents or documents stored in the Content / Document Library while creating a new Q&A pair. Similar to the new feature project documents for AI. Problem Statement Today, when creating a new Q&A pair, users cannot instruct AI to reference a specific…
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Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
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Project-level tags requested instead of org-level tags
State Street Requested for this enhancement Client has requested for tags/flags to be customizable by project; current tags are org-level. Current workaround of Use the standard tag format in the interim (SME1 / SME2) is not ideal. We should think about adding tags at a project level
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Export of Archived Records
Enhancement Request Description: Customers currently cannot export records directly from the Archive. To export archived records, they must first move the records back to the Content Library, apply temporary tags or collections to keep track of them, perform the export, and then rearchive the records afterward. This…
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Linked Document not syncing to latest version within Project after Library update
RBC requested this When a Q&A record and its linked Document are both updated in the Library, the Project referencing that record does not always pull through the most current version of the linked Document. This surfaced during final review of an active DDQ Project, prior to export, when a recently updated Library record…
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Review email should explicitly state the review process type
Problem:The current review email does not clearly say whether the review is sequential, any, or all. That creates confusion for reviewers, especially in sequential reviews where someone may receive an email before it is their turn. Requested change:Add the review process type directly into the review email body using text,…
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Tasks closed after "Any" review task complete at question-level (closes task for all users assigned
State Street Requested Enhancement When a review is configured as “ANY” and multiple reviewers are assigned, the review is considered complete once a single reviewer finishes the task. However, the remaining assigned reviewers continue receiving task notifications because their individual tasks remain open. Request:…