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Ability to List Responsive Teams as Project Primary Contacts
Currently our clients can build teams of multiple users in their organizational settings. These team of users can be assigned as authors, reviewers and owners. My client Ticketmaster would like to be able to assign a team of users as a Project Primary Contact. Here is a video clip of their request.…
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Project Templates: Enable Adding New Persistent Q&A Content Within Existing Project Templates
I’m submitting this enhancement idea on behalf of my strategic client, Optum. Overview Optum relies heavily on standardized DDQs and recurring questionnaires that evolve over time with new questions added each quarter or year. While Responsive’s Project Template functionality supports reuse of existing Q&As, there is…
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Past Project Name Filtering in Project Settings
Problem Summary Upgrade, Inc. completes client questionnaires year over year that contain largely the same questions. In many cases, answers remain unchanged from previous years. To improve efficiency and answer reuse, they want more precise control over which past project AI Assistant and Answer Library Search reference.…
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Section by Section Review Flow during Project Completion
Project Review UX – Section Navigation and Cognitive Load Requested by ENT customer: O.C. Tanner Problem / Current State In the current project review experience, multiple sections are collapsed into a single view, requiring reviewers to repeatedly expand sections and manually move between them. Reviewers lose their sense…
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Allow Enhanced Auto-Respond to function in the same instance where AI is active.
State Street has requirements to have auto-respond take the first pass at answering questions then have AI provide additional responses after. After testing, they have found that the enhanced auto-respond features provides better results than the legacy version. Currently, we are not able to have AI and enhanced auto…
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Projects: Add User Control and Prompts for Auto-Attached Q&A Pair Exhibits
Per Manjula Gnanaguruswamy's request, I’m submitting this enhancement idea on behalf of our strategic client Optum. Overview When users apply responses from the Recommendations pane in Projects, all attachments associated with the selected Q&A pair are automatically added to the project response. While this behavior is…
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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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Enable Sub-Table and Partial Table Mapping in Response Projects
Per Khalees KV's suggestion, I'm submitting this request on behalf of our asset management client, Silvercrest. Overview Silvercrest, an asset management client, needs greater flexibility when mapping tables within Response Projects. Specifically, they require the ability to map only a subset of cells within a table or to…
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Repeatable Documents with Ties to the Library
I am looking to create a self-serve document where our sales team can select components to include and then produce a branded/formatted document (for example, a Vendor Profile for a specific product/solution) with those components. I know this is available, but I am questioning whether those components can be tied to the…
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AI Draft “AI Response Generation Stalled” error
Daria (daria.lysohub@securiguard.com) from Securiguard raised a concern that AI Draft throws the error “AI Response Generation Stalled” even though the response contains placeholder/help text, which seems like odd behavior. The customer mentioned that they have placeholder/help text in their source file within the project,…