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Ability to add "Alternate Answer" via the Recommendation Engine
Client Fortrea would like to have an option to add a response as an "Alternate Answer" to the record in the Recommendation Engine, similar to how we can "Add Alternate Question". This would help their team to easily add alternate content while working in a project and save time from having to go back in the Library.
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Ability to run AI / Auto-Respond for only Specific Answers
Client CentralSquare would like to have the option to have AI Draft/Auto-respond only answer specific responses/answer headers. They often have questions with a Response drop-down and optional comments. they want AI to only answer the drop down and not the comments.
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Annotation Tracking & Interaction
Currently, after annotations are added, the yellow highlight is applied to the content and in the annotations panel, they are sorted by type. Working with customers that have very large narrative responses, the ability to easily/quickly track down the location of an annotation would be very helpful. As it stands, when you…
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Ability to use & reuse AI Instructions in multiple ways
Team, this is something that could eventually become a common ask wherein customers would want to; Reuse previously applied user instructions or Use an instructions template or Point to a certain Tag or Collection (either Q&A pairs or Docs) that stores instructions related to how AI must respond to the customer's content.…
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Ability to Edit Email Verbiage in Org Settings
Optum S4 Request: Customize email title and message language for our instance. Be able to select and customize the email style and communication for our instance.
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Private Comments
Two clients (TCW & PIMCO) brought this up as a request. They would like to be able to have private comments/discussions in Projects. Use case: their internal proposal team has discussions regarding a project. They then add SMEs as authors/reviewers and do not want those individuals to see this discussions.
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Add Users when working in a project
Schneider Electric would like to disable the feature of adding users to Responsive in the Project module for all user types.
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Styles Pane when in Grid View in Projects
Is there a way to get this feature improved? If you split the screen on a laptop, that text panel is always 100% in the way and very inconvenient for users. We have received many complaints about this — especially since the preferred view is in Grid. Is there not a way to eliminate the box/allow for it to be hidden or…
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Docking the Formatting Toolbar in Grid View
Opening for NPS feedback given by Factset User Shawn Northrop submitted the below feedback on his NPS score: "The formatting box is irritating as I can't lock it as a tool bar (or haven't figured out how to do that) and it appears over text I want to read. That's all I got this morning!" After asking for additional context…
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Project mapping textboxes not working as expected
When a client is mapping a document containing text boxes, there is a banner at the top of the screen advising "Textboxes from a Word/PDF file will be removed, content within will be marked as "T" and excluded when exporting to source. Export via a Template for complete content transfer." During a client training session,…