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Ability to apply a Flag to archived content
Client State Street has requested the ability to apply a Flag to content that is in the Archive. This would help their content admin team when managing their archived content. cc @Lee Rohrbough @Sasha Spektor
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Content Library AI Response after filter applied - 73335
When we filter to a collection, in this case CIS – Issuer Solution, and ask a question, the response provided is not only searching that selected collection to craft a response. This is verified when I click on the Sources. They indicate they pulled from the DNA, Premier, CUS – Portico SOC Review, Finxact and other…
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Only show your pending reviews
MFS Investment has requested that the "All Content" toggle be removed for individual users accessing pending reviews in the content library. They believe owners don't have to see content in the review tab that does not belong to them, and clicking "My Content" is an unnecessary extra step.
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Ability to "Export Content" to a Company-Branded Response Template Containing Styles
I'm looking for a product enhancement that allows a customer-specific Word company-branded Response Template/Theme File to be used when importing/exporting Q&A record updates from the Content Library. With the Import/Export Updates tool in the content library, we are currently limited to exporting to a Default Word…
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Improve Review Process Visibility/Reporting for Content Library Admins
Optum Enhancement Request Improve the CL review process with better reporting including the ability to track who is reviewing, when it was sent, and when it is due. They also want to know when an SME accepts an On Demand Review. They want to be able to track the progress of reviews. Currently they are using Excel…
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Content Library Facet Tags - View All
Digital Realty has over 2,000 tags. In the Content Library facet, when they select "View All" it shows only the top used 1,000 tags. They would like to request that view all shows all tag instead of the limit of 1,000 tags.
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Contextual grouping of AI generated QA pairs in the Content Library
I am raising this enhancement request on behalf of Rodrigo from Feedzai, focusing on improving how AI generated answers are managed within the Content Library. Today, when AI Draft pulls information from the Content Library and generates a response, that output is later saved as a new question answer pair even when a…
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Bulk Administration of Tags
ADP has requested the following enhancement regarding administrating tags: Problem Parent assignment for tags must be done one-by-one. Very inefficient with hundreds of tags (especially solution tags starting with “+”). Requested Enhancement Bulk tag operations such as: Assign parent to multiple tags at once Edit metadata…
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Content Library ↔ Section Library Synchronization
ADP has flagged the enhancement below as important to streamlining their workflow. Problem Updates made in the Content Library do not automatically update Section Library content. This causes: Redundant work (must update in multiple places). Inconsistent content between libraries. Risks to accuracy and version control.…
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Automatic Updating of “Review Date” Custom Field
ADP has suggested the following enhancement around Review Date tracking: Problem “Review Date” is a custom field used by ADP to measure engagement and content recency. Content owners often review an item but do not modify the content, so the review date does not change. This results in stale or misleading content health…