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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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Duplicate Report Enhancement
Digital Realty would like to be able to view the Duplicate Report with "Same Questions and Same Answers" view. Most of their content has both the same and it would help to view only that content to clean up the library.
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Advanced Search/AI Filters - Display only tags with content under them
Current Issue: It was confirmed that it is expected behavior for tags that do not have content under them (i.e. zero counts) to display as selectable options within advanced search (content library & project) + AI Assistant Data Filtering. Only ASK and Quick Filters/Facets limit display to tags with content under them.…
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Using of Content Reference Tag within Q&A pairs - Need user friendly view
Hi Team, See below request from our customer ZKB: I would like to place a new, very important request on our behalf. When we insert Content Reference Tag within Q&A pairs, responsive tool currently offers very user-unfriendly view (dropdown). The names of content reference tags are not visible, i.e. the tag names are not…
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Owners/Reviewers for Sub-Sections
Currently, there is only the capability to have owners/reviewers of full sections, but not sub-sections. A client has a need where they have multiple people responsible for different sub-sections of a greater section and it would be easy for them to be able to assign those people vs. having one person responsible for it…
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Expand Hierarchical Tags by Default
Currently, when clients are using hierarchical tags, they can only see the lowest-level tag unless they hover over the tag or click on the "+" icon. Clients would like the ability to see the entire hierarchical structure when looking at the Q&A pair without having additional clicks. Client requesting: Covititi
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Getting library answers in custom report
Request raised by Illumina: When creating custom reports with project or Answer library module we get only answer ID and not the answer field. Use case: The reason for needing the answers in a report is that they need both ID, questions, and answer in any API call to make an update to a Q&A pair. The fundamental issue is…
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IVANTI - Ability to delete Answer Headers in Bulk
Hi I have a few hundred questions where I want to delete an answer that has a specific Answer Header. Is there a way to do that in bulk mode? Specifically I have an an answer header called "Rating" that occurs in 92 pairs. I want to delete that answer from all 92 pairs. Answer from Support: John. We don't have bulk…
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Activity Tracking Visualization - Filterable Updating
Issue: As it stands today, the activity tracking in the insights report shows the same summary view of the complete library regardless of the active filters you carry into the report or turn on while you are there. In fact, the activity tracking chart (and upcoming review visualization) or the only items that don't change…
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Content Health Dashboard to include custom fields filtering
FIS (348K ARR) like this release but would like to be able to sort by custom fields on this dashboard. They also would love to see it on the reports page with all the other dashboards but that is secondary. Custom field filtering is pretty critical to the success of them being able to leverage this report to sort/truly…
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Bulk updates to review process should not impact current expiry dates
From MFS Investment Management: Bulk updates to review process should not impact current expiry date Bulk updates to metadata should not have to impact the review cycle. For instance, if I would like to move a collection that is currently in review into sequential review, I have to update the expiration date to the future…
