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Add question rewrite or prompt refinement capability to Smart Search
Raised by Optum Description Today Smart Search returns relevant results and in the case of questions an AI generated response but it does not offer the ability to prompt the user to refine or rewrite their question. This capability exists in the AI Assistant experience but not in Smart Search. Users have asked why Smart…
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Ability to Clone Section Templates
It would be great to have the ability to clone a Section Template. This would bring feature parity since you can clone a Q&A pair. It would improve the user experience and efficiency.
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Content Health Dashboard should show Overdue Reviews
Client Fortrea would find it help if the Content Health Dashboard also showed Overdue Reviews, with a "take action" button that brings them to a filtered view of the overdue content. It would be especially helpful if they could then look at content that was less than 30 days overdue, more than 30 days overdue, more than 90…
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Ability to sort overdue review content by amount of time overdue
Client Fortrea would find it helpful when filtering to overdue content in review to sort the results by overdue length. Example: Overdue by less than 30 days, Overdue by more than 30 days, Overdue by more than 90 days, etc. This would help their content admin team follow up more easily with content owners with overdue…
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Making tags alphabetical
Customer relies heavily on manual library curation and tagging as the primary way to reuse content. Tagging is not optional or secondary in their workflow, it is central to how they manage RFP knowledge at scale When adding content to the library, the tag picker displays all existing tags in a non alphabetical, seemingly…
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Expose Custom Fields and other filters for Linked Companies
This request comes from Evernorth, but I think is applicable to most companies that leverage linked companies. Evernorth heavily relies on custom fields and other metadata to ensure their users are accessing the right content. They have several partners/sub-brands that search their library through our Linked Companies…
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Ability to apply a Flag to archived content
Client State Street has requested the ability to apply a Flag to content that is in the Archive. This would help their content admin team when managing their archived content. cc @Lee Rohrbough @Sasha Spektor
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Content Library AI Response after filter applied - 73335
When we filter to a collection, in this case CIS – Issuer Solution, and ask a question, the response provided is not only searching that selected collection to craft a response. This is verified when I click on the Sources. They indicate they pulled from the DNA, Premier, CUS – Portico SOC Review, Finxact and other…
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Only show your pending reviews
MFS Investment has requested that the "All Content" toggle be removed for individual users accessing pending reviews in the content library. They believe owners don't have to see content in the review tab that does not belong to them, and clicking "My Content" is an unnecessary extra step.
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Ability to "Export Content" to a Company-Branded Response Template Containing Styles
I'm looking for a product enhancement that allows a customer-specific Word company-branded Response Template/Theme File to be used when importing/exporting Q&A record updates from the Content Library. With the Import/Export Updates tool in the content library, we are currently limited to exporting to a Default Word…
