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Verbatim & Multi-Response Support - Marking specific response verbatim
SCENARIO/CONTEXT: My customer Stepstone often carries more than one response in their records. These alternate responses are situational and often have specific use cases for when they would be deployed. With the current implementation of the verbatim function, if you have a project question with a single response field,…
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Next Review Date Edits
We would like to be able to enter prior dates in the Next Review Date field - • With changes to allow metadata edits for records in Review, this is a lower priority. • For any answer-based edits for records in Review, you need to complete the review for edits to be visible in the Library. We have cases where we need to…
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Content Library insights to track all the moderation activity.
Requested by: Fiserv In CCL Insights, the Activity Trend currently shows how many contents were moderated. However, only contents that are accepted from the moderation queue are displayed here. Contents that are merged or rejected are not taken into account. Since users are investing their time and effort in reviewing all…
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PROD-I-1134 Automate Moderation Assignment by Collection, Tag, or Custom Field
Many organizations want to have specifc content reviewed by specific users prior to it being accepted into the library. Mnay times the person who is assigned the moderation role, may not be the SME responsible for the content and instead has to mannually assign them to the SME. An example would be when a new project is…
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Ability to exclude content from Duplicate Report
We currently have an option to 'Exclude From Content Cleaner Detection", when editing a QA pair. It would be great to be able to also have an option to exclude content from Duplicate Report. Some of my clients have mentioned frustration over the 'Hide' function in the deduplication tool. It will 'hide' the selected content…
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White list certain works from translation
Customer: Schneider Electric IT Corp Request: They use content translation and would like a way to add a whitelist of particular words from being translated. For Example: Eco structure, Schneider, etc.
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Enable Bulk Sharing of Content Library Q&As and Documents with Guest Users
I’m submitting this enhancement request on behalf of our strategic customer Deloitte. Problem Summary Currently, Responsive only allows content owners to “Share” one Q&A pair or Document at a time with a Guest user (i.e., a user without a Responsive account). This limitation presents several challenges for enterprise…
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System Defined Fields in Org Settings for Content Library to have Mandate Option
Client : Genpact Submitted By : Janani RK Swamy Can we have the option to make a system defined field "REQUIRED" or not, similar to the Custom Fields and System defined fields for Projects. This will help in mandating the required metadata while contents are added to the library.
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Evernorth: In the AI draft, we need to show annotations to the answers,
Level 1: When a search is performed in the AI draft and the response exactly matches an answer from the Answer Library, annotations should be visible directly within the response. But when they complete or export, the highlight should be removed. Level 2: When a search returns a response compiled from multiple reference…
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Change “Overdue” Messaging in Content Library Q&A Cards to "Review Pending"
I'm submitting this request on behalf of my client, Delta Dental of Michigan. Problem Statement When a Content Library review begins, the Q&A content card immediately displays a red “Overdue” notification in the top right corner. This creates confusion for reviewers, as it gives the impression they have already failed to…
