-
metadata display in Project
When incorporating the answers from recommendation engine or auto respond , metadata display of its source, becomes a proof read for the client. This was an idea suggested by a prospect - Rede Partners.
-
Annotation Visibility to text changes in Content Library Activities
Currently if a user makes a change to annotation text it is not tracked in activities. While it will show a change to the area of the annotation text, it does not show a before/after of what the annotation was. Ideally, we would have visibility to the text in the area of the screenshot for annotations. Client: prime cc…
-
Enhancement in export package preview | Six degree holdings
Hi Team, While previewing an export file before downloading, the formatting and alignment are not displaying as expected. However, once the file is exported, the formatting and alignment appear correctly. The client, Six Degrees, has raised a concern regarding this discrepancy and suggested that it would be ideal if the…
-
Improve Author Notification Handling to Prevent Unnecessary Alerts for Non-Completing Users
I am submitting this enhancement request on behalf of our strategic client, Evernorth. Request: Enhance the notification logic for authors in projects so that users who have not completed a question do not continue to receive repetitive notifications once another assigned author has completed it, or provide more granular…
-
Philips North America (Informatics) - Increased Visibility on Attached Files in a QA pair
Client Ask: Their goal is when editing attachments in Q&A pairs in the content library, there is very poor visibility to the file names (especially if it’s more than a few characters) and whether it’s a document that is or is not linked to the document library (there’s a barely visible icon when it is directly from the…
-
Ability to crop images within Q&A pairs
Microsoft found out recently that ability to crop images in CL was deprcated. THis is bringining a lot of inefficiencies for their process. I am filing this enhacement to bring this functionality back. It was deprecated because it was identified as the root cause of several image blurring issues reported by users. To…
-
AI Draft Enhancements for Attachment-Heavy Q/A Workflows
Problem summaryUpgrade, Inc relies on attachments in Q/A pairs. AI Draft currently: doesn't reliably include attachments from source Q/A pairs into drafted answers, and doesn't consistently resolve merge-tags that should display attachment filenames in the preview (but filenames sometimes appear after apply→revert). They…
-
Improve Review Process Visibility/Reporting for Content Library Admins
Optum Enhancement Request Improve the CL review process with better reporting including the ability to track who is reviewing, when it was sent, and when it is due. They also want to know when an SME accepts an On Demand Review. They want to be able to track the progress of reviews. Currently they are using Excel…
-
Getting library answers in custom report
Request raised by Illumina: When creating custom reports with project or Answer library module we get only answer ID and not the answer field. Use case: The reason for needing the answers in a report is that they need both ID, questions, and answer in any API call to make an update to a Q&A pair. The fundamental issue is…
-
IVANTI - Ability to delete Answer Headers in Bulk
Hi I have a few hundred questions where I want to delete an answer that has a specific Answer Header. Is there a way to do that in bulk mode? Specifically I have an an answer header called "Rating" that occurs in 92 pairs. I want to delete that answer from all 92 pairs. Answer from Support: John. We don't have bulk…
-
Content Health Dashboard to include custom fields filtering
FIS (348K ARR) like this release but would like to be able to sort by custom fields on this dashboard. They also would love to see it on the reports page with all the other dashboards but that is secondary. Custom field filtering is pretty critical to the success of them being able to leverage this report to sort/truly…