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Verbatim Response Identification in Generated Answers
Client: Oracle Ticket: TKT-210202 Current Situation: Currently, the system does not provide any mechanism to identify whether a Verbatim response was used in a generated answer. Users cannot easily distinguish which parts of the response are Verbatim versus generated content. Requested Enhancements: Verbatim Response…
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IFTnT "If this then that" (Either in AI instructions or in configuration)
IFTnT "If this then that" (Either in AI instructions or in configuration) As a user, I should be able to embed instructions (either from the buyer or self created) that help the tool run answers more efficiently. Scenario: Buyer has three response spaces for each question: 1) Compliance 2) Effort 3) Comments. If we answer…
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Allow Enhanced Auto-Respond to function in the same instance where AI is active.
State Street has requirements to have auto-respond take the first pass at answering questions then have AI provide additional responses after. After testing, they have found that the enhanced auto-respond features provides better results than the legacy version. Currently, we are not able to have AI and enhanced auto…
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Projects: Add User Control and Prompts for Auto-Attached Q&A Pair Exhibits
Per Manjula Gnanaguruswamy's request, I’m submitting this enhancement idea on behalf of our strategic client Optum. Overview When users apply responses from the Recommendations pane in Projects, all attachments associated with the selected Q&A pair are automatically added to the project response. While this behavior is…
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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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Enable Sub-Table and Partial Table Mapping in Response Projects
Per Khalees KV's suggestion, I'm submitting this request on behalf of our asset management client, Silvercrest. Overview Silvercrest, an asset management client, needs greater flexibility when mapping tables within Response Projects. Specifically, they require the ability to map only a subset of cells within a table or to…
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Improve AI Draft Status Visibility & Parallel Processing
Currently, when one user initiates AI Draft, other users only see the AI Draft button greyed out, without any indication of why it’s unavailable or what stage the process is in. This can be confusing and often leaves users mid-way without clarity on what’s happening or what their next step should be. Proposed improvement:…
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"File Mapping Agent" Availability for All RFx Projects
I learned that the Guided Projects option contains a "File Mapping Agent" that will analyze an RFx file and then map the questions, sections, and requirements. Is the File Mapping Agent going to be added as a general time-saving feature that is available to use for all RFx projects imported to Responsive (i.e., including…
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Handling Encrypted or Password-Protected Files in Responsive - Ticket ID: 60106
Hi Team, I am raising a feature request on behalf of Rodrigo from Feedzai regarding an enhancement to Responsive's file import functionality. Use Case: When creating a project and importing a file that is encrypted or password-protected, the system currently does not respond or provide feedback. This can lead to confusion…
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AI Draft - Ability to have Consistent Answered toggle behavior in AI Draft vs Projects
Regarding the November 2025 update to Responsive AI's "Consistent Answered toggle behavior": Previously, applying an AI Draft response automatically marked questions as answered, but now if "Answer Completion" is disabled, the answered toggle must be set manually. This creates significant workflow alterations/challenges…
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Response Projects: Add Informational Tooltips for Mapping Toolbar Options
I’m submitting this enhancement idea on behalf of our strategic client, Microsoft. Overview Microsoft has thousands of Responsive users, and many are not fully familiar with the various options available in the Response Projects mapping toolbar. They are requesting an enhancement to include contextual guidance directly…
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Guest portal save button
This is a request from Carmel Partners. They tested out the guest functionality and ran into an issue where the invited guest's answer wasn't saved because they didn't click out of the answer box before leaving the portal to initiate the save feature. They would like us to add a save button for the user to be able to click…
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Response Projects: Extend “Help Text” Mapping Support to Excel Source Documents
I’m submitting this enhancement idea on behalf of our strategic client, Microsoft. Overview Microsoft’s Project Managers frequently use the Help Text mapping option when creating Response Projects. This feature provides valuable contextual guidance to authors without making the content editable or included in exports.…
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Enable AI to Recognize Contextual Relationships Between Dropdown and Freeform Answers
UPS received a proposal that was formatted with a dropdown answer type then a subsequent answer for freeform comments relating to that dropdown answer. When AI was used to answer that freeform comment, it pulled generic information about UPS, not information specific to that dropdown question from their customer. The…
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Author-Level Review Tracking and Checkmark Functionality at Question Level
Elevance's previous system allowed subject matter experts (SMEs) to track and sign off on their individual contributions at the question level, not just the section level. In Responsive, they find this workflow challenging because current review and tracking capabilities operate primarily at the section level, or via flags…
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Improve Audit Trail Transparency for System Initiated Deletions of Projects from Trash
Hello Team, Sharing a client feedback item for review. When a user moves a project to Trash the system keeps the same user association. After the 30 day auto deletion the audit trail still shows the same user as having deleted the project. The Aztec client raised a valid concern that this appears misleading since the…
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Export Skipping Responses from Merged Cells in Protected Excel File – Request for Detection/Validati
Introduce a pre-import validation or alert mechanism that automatically scans uploaded Excel files and flags any known unsupported elements—such as: Merged cells Locked/protected sheets Unsupported checkbox or formula fields Complex formatting not compatible with export logic This validation should notify users before…
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Update Source File - Update changes to existing question language.
FIS (Fidelity Information Services) is receiving updated versions of Source files from the issuing companies and there are changes to the existing question language on the files. Currently, when updating the source file in the project, the changes to the question language is not changed while maintaining the existing…
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Auto-Saving Project Notes
Hello Support Team! I’d like to suggest an enhancement for Response Project workflows: auto-saving for project notes. Project notes are a great resource during the bidding process. They allows us to record and track important information, such as kickoff call discussion that include our strategies, customer background,…
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ANY/ALL/SEQUENTIAL process for project authorship
State Street has requested ANY/ALL/SEQUENTIAL process for project authorship. They would like to see the same functionality that we have for the answer review process, but for those authoring the answers to project questions.