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AI Draft - Allow all answers to be editable on AI Draft answering page
With the newest release, ADP really liked the ability to edit answers on the AI draft answering page. That said, they would find value in being able to edit "blank or empty" answer fields on this page as well. Current behavior seems to have these blank answers locked.
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AI to search for contradicting answers
In quality check, there should be an AI review for contradicting answers in the project. Let's say we respond in one answer with having 500 employees, and in another, we say 550. It should flag it.
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AI Filtering Based upon websites integrated into AI queries
SAP has indicated it would be helpful to include the ability to filter our AI on the websites registered in the Org Settings to be included in AI search results. They would want this functionality to be at parity with the filtering by tags and collections. This includes the ability to filter with "Any, All or Exclude".
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Allow Independent "Exclude" Filter in Tag Filtering (Match Content Library Behavior)
Client Fortrea loves the new enhancement that allows for better filtering of tags with any/all/exclude. However, they would ideally like to have this match how it is in the Content Library, where the "Exclude" is on it's own. This allows them to both exclude a specific tag while filtering to other specific tags. Would it…
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Sort by Trace Score
Source & Summary: This feature request originates directly from customer feedback. Our customers have recommended that we provide the ability to sort content by its Trace Score on the Answering page, AI Drafts, and/or within Guided Projects. They state this capability would provide them with tremendous value.…
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Your AI prompting megathread + Coffee Chat highlights! 🎉
What a FUN and engaging Coffee Chat today! ☕🎉 We dove into AI prompting best practices to help you get more accurate, efficient, and spot-on responses in Responsive. There was a friendly competition in the chat to find the best prompt, and congrats to @Alyssa Solnitzky for getting the most upvotes and winning the brand new…
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Restricting Document Download
Hello, I'm curious if anyone has encountered a scenario where you want Responsive AI to use a document containing sensitive information to answer customer queries, but you don't want the document itself to be shared as an attachment. I haven't been able to figure out how to manage this with current functionalities. Does…
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Retain footnotes/endnotes from AI generated responses
For some organizations, footnotes and endnotes are critical to their responses. When we have an AI generated response that uses sources with annotations like footnotes or endnotes, it does not retain those in the drafted responses even if using the a line of text that contains the annotation verbatim. Including annotations…
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proposals requiring disclosure of AI tools
Have you seen any proposals requiring disclosure of AI tools, data rights clauses, or AI ethics and bias clauses? How do you manage these requirements, especially regarding cybersecurity and compliance?
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AI backed Auto-Respond/AI Draft
This is a request from Accenture. They are looking for a more advanced way to use AI to search and pair content straight from the library. They've tested AI Draft but want to use it more for its search capabilities and have it default to Q&A responses as they are in the library more often.
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What are AI Agents?
AI agents are artificial intelligence systems that understand goals, plan actions, and autonomously perform multi-step tasks in collaboration with your team. These agents aren’t just tools; they are trusted AI companions performing specialized mission-critical work to help teams work faster, smarter, and with greater…
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🚀 Register Now: Build an AI-Ready Content Library and Unlock Success – Join Us Next Wednesday!
Join us for our next Coffee Chat on 3/26, where we’ll dive into creating an AI-ready content library and uncover the key strategies that make it work seamlessly with Responsive AI! Key Takeaways: 🔑 Learn how to perform a Content Library Audit and why it's essential for AI integration. 🔑 Discover when and how to use…
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AI to have section level filter, rather just the one present in the project settings.
This request is from Ciena and Juniper Networks. If different sections need to have different filter conditions, it becomes difficult, since we can specify filter conditions only at the project level. These customers have different product lines organized in the library by 'Product' custom field. So, they want to specify…
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Report to showcase which AI prompts were searched and used
Halo Branded Solutions asked during the AI trial about having a search report showing AI prompts the team used and applied. This will help them understand what their end users need in terms of formatting.