-
AI Filters at the Question Level
Filters for tags/collections/etc at the individual question level. Current you can only apply Filters for AI at the section or project level. So specific questions that require nuance and filtering with certain tags are a complete gap at the moment (other than leaving the project workflow entirely to go to ASK)
-
Get Ready for Summit Day 2: Responsive AI Professional Certification Training
Hey everyone! We’re so excited to see you at Summit this week! Don’t forget, we’re hosting an exclusive training on Day 2 where you’ll learn the skills to take the new Responsive AI Professional Certification Exam and demonstrate your expertise in AI. This training is only available to registered participants for a limited…
-
Ask your CSM - Episode 5
✨ Ask Your CSM – Episode 5 is Live! ✨ Happy Monday! I hope everyone had a wonderful weekend. We’re back with Episode 5, featuring special guest Cat Charleston! 🎉 In this episode, Cat shares her Responsive journey, highlights the latest AI Draft updates, and dives into the exciting new feature — Verbatim. It’s a must-watch…
-
Show TRACE Score on the AI Draft answering page grid
ADP has said that it would be valuable to be able to see the TRACE score of an AI generated response directly on the grid of the answering page. Currently you need to click into each response to see the score. ADP suggested that if it was visible without the click this would allow him to much more rapidly review which…
-
AI Draft - Allow all answers to be editable on AI Draft answering page
With the newest release, ADP really liked the ability to edit answers on the AI draft answering page. That said, they would find value in being able to edit "blank or empty" answer fields on this page as well. Current behavior seems to have these blank answers locked.
-
AI to search for contradicting answers
In quality check, there should be an AI review for contradicting answers in the project. Let's say we respond in one answer with having 500 employees, and in another, we say 550. It should flag it.
-
AI Filtering Based upon websites integrated into AI queries
SAP has indicated it would be helpful to include the ability to filter our AI on the websites registered in the Org Settings to be included in AI search results. They would want this functionality to be at parity with the filtering by tags and collections. This includes the ability to filter with "Any, All or Exclude".
-
Allow Independent "Exclude" Filter in Tag Filtering (Match Content Library Behavior)
Client Fortrea loves the new enhancement that allows for better filtering of tags with any/all/exclude. However, they would ideally like to have this match how it is in the Content Library, where the "Exclude" is on it's own. This allows them to both exclude a specific tag while filtering to other specific tags. Would it…
-
Sort by Trace Score
Source & Summary: This feature request originates directly from customer feedback. Our customers have recommended that we provide the ability to sort content by its Trace Score on the Answering page, AI Drafts, and/or within Guided Projects. They state this capability would provide them with tremendous value.…
-
Your AI prompting megathread + Coffee Chat highlights! 🎉
What a FUN and engaging Coffee Chat today! ☕🎉 We dove into AI prompting best practices to help you get more accurate, efficient, and spot-on responses in Responsive. There was a friendly competition in the chat to find the best prompt, and congrats to @Alyssa Solnitzky for getting the most upvotes and winning the brand new…
-
Restricting Document Download
Hello, I'm curious if anyone has encountered a scenario where you want Responsive AI to use a document containing sensitive information to answer customer queries, but you don't want the document itself to be shared as an attachment. I haven't been able to figure out how to manage this with current functionalities. Does…