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Verbatim Response Identification in Generated Answers
Client: Oracle Ticket: TKT-210202 Current Situation: Currently, the system does not provide any mechanism to identify whether a Verbatim response was used in a generated answer. Users cannot easily distinguish which parts of the response are Verbatim versus generated content. Requested Enhancements: Verbatim Response…
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Contextual grouping of AI generated QA pairs in the Content Library
I am raising this enhancement request on behalf of Rodrigo from Feedzai, focusing on improving how AI generated answers are managed within the Content Library. Today, when AI Draft pulls information from the Content Library and generates a response, that output is later saved as a new question answer pair even when a…
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Multi-Product AI Drafting Across Multiple Sections
Customers need the ability for AI Draft to accurately generate responses for tenders involving multiple product lines within a single project session. Currently, when attempting to run AI Draft with several product filters selected across multiple sections, the AI produces mixed, incorrect, or incomplete responses. Key…
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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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Improve AI Draft Status Visibility & Parallel Processing
Currently, when one user initiates AI Draft, other users only see the AI Draft button greyed out, without any indication of why it’s unavailable or what stage the process is in. This can be confusing and often leaves users mid-way without clarity on what’s happening or what their next step should be. Proposed improvement:…
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"File Mapping Agent" Availability for All RFx Projects
I learned that the Guided Projects option contains a "File Mapping Agent" that will analyze an RFx file and then map the questions, sections, and requirements. Is the File Mapping Agent going to be added as a general time-saving feature that is available to use for all RFx projects imported to Responsive (i.e., including…
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CAPTRUST’s AI and SRM Playbook: 15 teams, 70 SMEs, and AI with a human touch
Hello Responsive AI Teams, My name is Ginno, a CSM here at Responsive and I wanted to share this awesome new youtube episode with my client @Megan Cutter Check it out :)
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Enable AI to Recognize Contextual Relationships Between Dropdown and Freeform Answers
UPS received a proposal that was formatted with a dropdown answer type then a subsequent answer for freeform comments relating to that dropdown answer. When AI was used to answer that freeform comment, it pulled generic information about UPS, not information specific to that dropdown question from their customer. The…
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Get Ready for Summit Day 2: Responsive AI Professional Certification Training
Hey everyone! We’re so excited to see you at Summit this week! Don’t forget, we’re hosting an exclusive training on Day 2 where you’ll learn the skills to take the new Responsive AI Professional Certification Exam and demonstrate your expertise in AI. This training is only available to registered participants for a limited…
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Ask your CSM - Episode 5
✨ Ask Your CSM – Episode 5 is Live! ✨ Happy Monday! I hope everyone had a wonderful weekend. We’re back with Episode 5, featuring special guest Cat Charleston! 🎉 In this episode, Cat shares her Responsive journey, highlights the latest AI Draft updates, and dives into the exciting new feature — Verbatim. It’s a must-watch…
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Show TRACE Score on the AI Draft answering page grid
ADP has said that it would be valuable to be able to see the TRACE score of an AI generated response directly on the grid of the answering page. Currently you need to click into each response to see the score. ADP suggested that if it was visible without the click this would allow him to much more rapidly review which…
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AI Draft - Allow all answers to be editable on AI Draft answering page
With the newest release, ADP really liked the ability to edit answers on the AI draft answering page. That said, they would find value in being able to edit "blank or empty" answer fields on this page as well. Current behavior seems to have these blank answers locked.
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AI to search for contradicting answers
In quality check, there should be an AI review for contradicting answers in the project. Let's say we respond in one answer with having 500 employees, and in another, we say 550. It should flag it.
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AI Filtering Based upon websites integrated into AI queries
SAP has indicated it would be helpful to include the ability to filter our AI on the websites registered in the Org Settings to be included in AI search results. They would want this functionality to be at parity with the filtering by tags and collections. This includes the ability to filter with "Any, All or Exclude".
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Allow Independent "Exclude" Filter in Tag Filtering (Match Content Library Behavior)
Client Fortrea loves the new enhancement that allows for better filtering of tags with any/all/exclude. However, they would ideally like to have this match how it is in the Content Library, where the "Exclude" is on it's own. This allows them to both exclude a specific tag while filtering to other specific tags. Would it…