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Default 'Review' option in the content library to specific content the user needs to review
Currently the 'Review' option defaults to showing all content, rather than just the user's own content. Sodexo suggested that it would be beneficial if the 'Review' option could default to the user's own content to review, as this would provide a smoother user experience and encourage continued usage of the platform. Clip…
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Ability to provide the QA Pair details in the Org Activities.
Janine from Philips North America, Inc. has requested a feature that can display the QA pair details in the Organization Settings > Activities, which will help them locate the particular QA pair if they forget the metadata. In the above case, the customer only knew that she made the collection edit on the provided date. We…
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Comments and collaboration dashboard
Clifton Larsen Allen - Would like to have a comprehensive dashboard where all comments between users are held. The client has a hard time monitoring which comments have been responded to weather they are open or closed. There are often times they find it challenging to locate were comments are as sometimes they leave them…
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Securitas Technology - Moderation to be added to the activity log
Today, our POC is having issues understanding which QA pairs have been moderated. She would like to understand which QA pairs have been moderated and this will help her with day-to-day workflows.
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The ability to filter by merge tags
Clifton Larsen Allen - Would like the ability to filter by merge tags in the CCL. Similar to the way we can for catalog merge tags. By selecting the merge tag and then viewing all of the content that contains the individual merge tag.
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Ability to calculate next review date from the last reviewed date instead of the current date.
Shatzi from Instructure is Bulk updating the Next review dates to one year from now (Today: April 18th, 2025). The current behavior is all the selected QA pairs will have the next review date as April 18th, 2026. The user has requested this date be calculated from the last reviewed date instead of the date when the bulk…
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PROD-I-1336 Ability to modify things after they go into the on demand review cycle
Hi Team, Dynatrace mentioned this to me. When using on demand review, they will send something to two reviewers. Mid stream, however, there is no way to pull one on demand reviewer without cancelling the on demand reviewer entirely. Currently, it can throw off their my work list if one reviewer completes the work, and the…
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Enhancement Request: Download Content Library Tags (with Business Units & Owners)
One of our clients (Cerner Corporation) wanted to submit this enhancement request on their behalf. User Name who requested: rox.cristea@oracle.com Organization: Cerner Corporation Description: Enable an exportable view of Content Library tags, including metadata such as business unit ownership, content categories, and…
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New moderation notification changes
SHI I think this is a great idea to send a message to someone if net new content is rejected from being added to the library, but I think this is missing including the submitter in the loop. Example. Say Joe submitted this content to be considered for the library as part of a project. Tim as the owner gets a notification…
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Display Moderation Content by Business Unit in Email Notifications - 65106
Users are receiving email notifications for moderation that show the total number of pending QA pairs across all Business Units (BUs), regardless of their assigned BU access. This has led to confusion, as users like Elaine Brogan, who only manages one BU, are seeing inflated counts (e.g., 1140 items) when only 68 QA pairs…