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The download button when in CCL Documents is too small
Vizient has requested the download button be made more visible to the user via brighter color and or large size overall.
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Ability to add Teams to Collections & View Privacy
Collections: Currently, we are only able to add individual users to Collections. It would be great to have the functionality of adding groups of users, such as Teams. QA Pair View Privacy: Currently, we are only able to limit Content Library record View Privacy by role. Request to have the ability to limit visibility by…
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Ability to have "Last Used Date" added to metadata on Q&A pair
Client Fortrea would like the option to have the "Last Used Date" added to the Q&A pair metadata. Currently you can add other dates like Next Review Date but there is no option for Last Used Date. This would be helpful for Fortrea users so they could quickly reference the last time a record was used without extra clicks
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Notify content creators the results of moderation decisions
Create an additional "Reason" field - not simply comments for communicating why content was accepted or rejected when reviewing in Moderation. This also will allow for insight into training support for content creators around content that is being submitted but not accepted into the library - for example, if content…
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Section Templates and Catalogs - enable moderation or add back permissions to control access
Hi team, with our April release, section templates and catalogs no longer have separate permissions. This is problematic. Currently in the IRI, we allow users to add content but it must flow through moderation before being added to the library which allows us to ensure content is appropriate, meets our standards, and is…
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Content Library Import via PDF
OneDigital asking to be able to import to the library via PDF the same way they can for projects. Right now they are trying to do file conversions but it doesn't always come out clean/consistent in formatting when converting the file and they would like to be able to do Q/A imports to the library directly from the PDF
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PROD-I-688 Restrict access for roles to edit styles via AL
Roles with no permission to 'Organization settings' are able to edit styles via AL. Client wants to restrict a set of users from editing the styles in the application and so disable access to 'Organization settings' for their role. Currently, even though users don't have access to Org settings, they are able to edit/update…
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View entire hierarchical tag
Prime Therapeutics has the following request for hierarchical tags in the content library. From Prime: "All tags should display on a record, and in the proper parent, child, grandchild order. The design where only the lowest level tag displays but you can hover over it to see the tag stream isn’t very good. We want to put…
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User Roles reestriction-Genesys
Genesys is requesting that an option be added to the User Roles to prevent users from exporting questions, answers, and metadata from the Content Library. Because this may cause security difficulties for Genesys, they would like the Super Admin to have a checkbox option in the roles to pick what information can be exported…
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Genesys request-Moderator Report
Total # QAs moderated during a period of X days/weeks/months/year Total # of QAs moderated (Publish/Accepted or Rejected) by Moderator during a period of X days/weeks/months/year Average of time QAs are on the moderation queue (for all moderators and by specific moderator