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Add Thumbnail Preview Support for Video Files in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft is requesting enhanced usability for video files stored in the Content Library by adding thumbnail preview support for video files in the Document Library. As video usage continues to grow, visual cues are…
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Support for Uploading Large Files and Videos Over 100 MB in the Content Library
I’m submitting this enhancement idea on behalf of our strategic enterprise client, Microsoft. OverviewMicrosoft would like to expand Responsive’s Content Library capabilities to support uploading large files, particularly videos exceeding 100 MB. As video content becomes increasingly important for proactive proposal…
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Option to do a 'Select All' from CCL filter
In the advanced search in content library, there are many filters like tags, collections etc. Suppose there are too many tags and we want to exclude most of the tags except a few, it will be easier if there is a 'Select All' option in the dropdown. So, we can do a 'Select All' and then manually unselect the tags that we…
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“Last Reviewed” indicator to signify that Q+A pair Metadata was changed
Content Review Visibility and “Last Reviewed” Indicator Requested by ENT customers: Genetec, O.C. Tanner Problem / Current State When content is opened for review and only metadata is updated (tags, keywords, SME assignments, etc.), the “Last Updated” date does not change. From a reviewer and writer perspective, this…
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Allow Editing Reviewers on Active On-Demand Reviews
Requested by ENT customer: Genetec Summary: When using On-Demand Reviews, users cannot add, remove, or change reviewers once the review has been created. If a reviewer change is needed, the only workaround is to cancel the review and recreate it, which introduces risk, rework, and workflow disruption. Customer Problem /…
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January Product Release Recap & What’s Coming Soon
Thank you to everyone who joined yesterday's January Product Update! We covered features now in General Availability, then we moved into advanced capabilities available in select AI packages. We also shared an early sneak peek of our upcoming AI Usage Dashboard, and Pulse AI for Ask. The session ended with a live Q&A.…
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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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The client has requested an increase in the page limit to 200–300 entries. The current screen limit
The client has requested an increase in the page limit to 200–300 entries. The current screen limit is 100 in Content Library Client has also requested for the extended view in the Response Project
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Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
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Allow Super Admin/Admins to Edit review and sync to Library
Summary Enable Super Admins/Admins to edit a record while it is in Review and have those changes immediately reflected in the Library, regardless of whether the Owner has completed their review. Current Challenge At present, updates made during the Review stage cannot move back to the Library until the Owner completes…
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How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
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Is there a way to bulk select and submit Q&A from an RFx?
Is there a way to bulk select and submit new/updated Q&A instead of selecting "Save in library" for each Q&A in an RFx? This capability would save users time.
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Table Formatting
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
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Enable Moderation Workflow Trigger for Metadata-Only Changes in Content Library
Currently, the Content Library moderation workflow is triggered only when changes are made to the Q&A text (question or answer fields). Updates made solely to metadata fields — such as tags, collections, categories, custom fields, or other non-text attributes — do not prompt the moderation queue. AMN Healthcare has…
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Add “Only” Filter Option for Collections in Content Library Search
Introduce a new filter option labeled “Only” within the Content Library Collection filter (alongside existing options: Any, All, Exclude). This filter would allow users to identify Q&A pairs that belong exclusively to a single selected collection and are not associated with any other collections. Use Case: Content managers…
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Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
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"Save in Library" toggle on Q&A pairs in projects
If we update a Q&A pair in a project, and we have the “Save in library” toggle on, shouldn’t that automatically update the Q&A pair in the content library? For this to occur, do we need to first complete the project (so that all Q&A pairs are saved under the content library) and then re-open the project? End goal: edit a…