-
🚨 New Course Alert: 5-Step Content Audit 🚨
Ready to kick off your content cleanup but not sure where to start? We’ve taken our most popular Coffee Chat and turned them into one clear, click-through course just for you. 🎯 What you’ll get: A step-by-step, self-paced guide to help you audit your content library with clarity and confidence. 💡 Why it matters: Clean…
-
Is there a way to bulk select and submit Q&A from an RFx?
Is there a way to bulk select and submit new/updated Q&A instead of selecting "Save in library" for each Q&A in an RFx? This capability would save users time.
-
Table Formatting
What is a best practice for formatting tables into an RTF field in Responsive so that when the table prints it fits page margins… what, in Responsive, controls that?
-
Standardizing/Securing Response Headers
Does anyone else think it would be super helpful if Response Headers could be controlled like Tags? I would love it if there were a global setting to allow Response Headers to be locked down by the admin. We have multiple versions of the same Response Header due to human error and many old headers that we don't use…
-
Content not showing in Library
I completed a project and added 72 Q&A pairs to the library. However, the content is not showing up and the project is not showing in the Project Filter. The project shows under completed projects. I'm stumped.
-
Saving responses with attached documents to Content/Document libraries
If you toggle save answer to library, does a document, which is attached inside the response cell, only save to the Project Library? If the answer is saving to the larger Content Library, why doesn't an attached doc in the response save directly to the broader Document Library (not just the project docs?)
-
How do you find duplicated documents?
Does anyone have a method for checking for duplicated documents? Deduplication tool only works for Q&A pairs, so we're struggling with keeping up with different document versions.
-
Export Moderation Queue (Answers)
Is it possible to export a group of both questions and answers from the moderation queue?
-
So Many Products!! How do I organize them?
We have over a dozen products and I'm having a hard time visualizing how to best organize them. Curious to what other clients have done for best practices? Is it better to lean on tags, collections, or a combination of both?
-
Access to Live Help in Responsive
Hi! Has anyone besides me been having issues contacting the live chat feature within Responsive help?
-
Automatic archiving of content
Where do you go to set up automatic archiving of content by tag, selected date range, etc. I can't find this feature in the recent release notes or in the Help Center. Thanks! :)
