-
Auto-Apply Tags from AI Draft Search Filters to Project Questions
Customer: Nokia Summary Nokia would like the ability to automatically apply tags to all project questions based on the tag filters selected within the AI Draft search experience. Business Need When using AI Draft, users frequently filter source content by specific tags to ensure responses are generated from the most…
-
Direct Navigation and Inline Editing for “Answer Not Found” Questions in AI Draft
Customer: Nasdaq Ticket Reference: TKT-217454 Requirement Summary: The customer has requested an enhancement to improve the usability and navigation workflow for questions marked as “Answer Not Found” during the AI Draft process. Current Limitation: When AI Draft is unable to generate responses for certain questions, those…
-
AI Draft filters in project activity
In the project activity for AI Draft, it only shows that AI Draft was run. But it does not show the filters that were applied. This will be useful to know to investigate issues.
-
Enable Sequential AI Draft Runs Across Multiple Sections Without Forced Resolution
Client: Ticketmaster Context: Implementation phase Priority: Medium–High (workflow efficiency) Summary: Allow users to run AI Draft on multiple sections within a project consecutively without requiring them to first apply or discard the results of a prior AI Draft run. Current Behavior: After initiating AI Draft on a…
-
Past Project Name Filtering in Project Settings
Problem Summary Upgrade, Inc. completes client questionnaires year over year that contain largely the same questions. In many cases, answers remain unchanged from previous years. To improve efficiency and answer reuse, they want more precise control over which past project AI Assistant and Answer Library Search reference.…
-
Allow Enhanced Auto-Respond to function in the same instance where AI is active.
State Street has requirements to have auto-respond take the first pass at answering questions then have AI provide additional responses after. After testing, they have found that the enhanced auto-respond features provides better results than the legacy version. Currently, we are not able to have AI and enhanced auto…
-
Improve Visibility When AI Draft Is In Use
Hi Team, Raising an enhancement request on behalf of Nokia. Problem: Today, AI Draft can only be run by one user at a time. If a user initiates AI Draft on a project, other users attempting to use AI Draft elsewhere in the platform are unable to do so until the active process completes. The challenge is that users…
-
Restore Project-Level AI Draft Filters After Clearing Section-Level Filters
Customer: Nokia Summary: A gap has been identified where, once a section-level filter has been applied within a project and subsequently cleared, the section no longer inherits the project-level AI Draft filters. As a result, users are unable to run AI Draft against that section using the project's configured filters and…
-
AI Draft “AI Response Generation Stalled” error
Daria (daria.lysohub@securiguard.com) from Securiguard raised a concern that AI Draft throws the error “AI Response Generation Stalled” even though the response contains placeholder/help text, which seems like odd behavior. The customer mentioned that they have placeholder/help text in their source file within the project,…
-
AI Draft processing on all questions, even if text present
Securiguard would like to have the ability to allow AI Draft to process/recommend answers on all questions in a project as a first-draft pass, even if there was already text present in the answer.