Needs review

PROD-I-1039 Answer Library used flag and count logic
* When content is applied from AL recommendations, the used count increases and the answer library used flag is enabled, but when the entire content is deleted, the flag disappears but the count remains the same. * When content is applied from AL recommendations, the used count increases, and the answer library used flag…
PROD-I-1045 Request to add Alternate Questions to Comparing subscribed content
Jain from O.C.Tanner has noticed that we cannot view the Alternate questions in CCL subscribed content. He says - When comparing subscribed content, there doesn't seem to be a way to see alternate questions. In his own words - When we change or add key words across linked questions, we need to be able to see those changes…
PROD-I-1048 "-" Dashes Not Highlighting During Search
Say we have a question that is "Pr.ac-1" in the content library. When we search for "Pr.ac-1" this highlights the - symbol, but in any other search (example - pr.ac-1, ".ac-1", ac-1,..etc.,) the symbols are not highlighted This was something one of our CSM Alexis pointed out. It was noted that when we search the exact…
PROD-I-1051 Reporting on Review Cycles
Micro Focus would like to build a report to measure an internal KPI on whether all content has been reviewed or not. This requires a couple of enhancements to the answer library and custom reports: * Micro Focus has some content that needs to be reviewed quarterly, some that needs to be reviewed yearly. Most of our…
PROD-I-1055 Bulk update Estimate or Indicator
The biggest problem of bulk changes or bulk updates is that it is easy at the same time - reviewing the changes is definitely time consuming. The crux of the problem lies in the fact that we may not exactly know how many records are updated. Right now we get an indicator saying 'X' records have been updated, but it may…
PROD-I-1064 Duplicate Report should allow users to manipulate search
logging idea for Sedgwick. this would allow for users to use the Duplicate Report more in a more flexible way, rather than only searching for exact matches. currently, clients put Q&A pairs into moderation just to access this functionality - it should be available directly from the Duplicate Report. Created date :…
PROD-I-1066 Retain a copy of source files when importing content
Client noted today that sometimes the remainder of a lengthy source file can be useful for context even if that content isn't imported as a QA pair, e.g., if there was a project management plan mapped out. As a workaround I recommended uploading the source file into the Document Library with restricted edit privacy and…
PROD-I-1067 Add qualifying questions prior to downloading a document
MongoDB is looking for the ability to add qualifying questions to documents prior to suers being able to download them. This will help ensure users are not downloading information without confirming they have an NDA signed, for instance. They would also like the ability to input why the file is being downloaded and the…
PROD-I-1084 CCL insights Vs Classic insights
1-Users wants to know why "Distribution of Keywords by Frequency" is missed on the CCL insights 2- Users claim that they get confused as what the Review graph explains, since they wanted to know how the count is brought here,numbers associated with all contents and wanted a similar description like Activity trends for the…
PROD-I-1085 Autoresponding an ILPA to add content to the library
Hi team! I have been working with a private equity client (Lexington Partners). They love that we have an auto identify for ILPAs in our system; however, they have noticed that this functionality stops when they try to import an ILPA into the content library. As we continue to dive into the financial services space, are we…
PROD-I-1123 Client would like to have the default view as My content under Moderation.
Currently we display all the content in moderation but client wants to have the view of My content that would help users to view their content alone and check. Created date : 2023-03-07 Votes : 1 Comments for the idea :
PROD-I-1127 Ability to Search for & Identify Styles in use in the Content Library
Client Navex is requesting the ability to search or filter by Styles that are in use in the Content Library. This would help with long-term content management & cleanup. Created date : 2023-03-08 Votes : 1 Comments for the idea :
PROD-I-1130 Option to enable/disable OCR
In answer library QA pair, the user is having an image that contains text. when we view the QA pair in collapsed view the text in the image is also visible, so the client is getting confused between the answer content and the text in the image. The user is often using widgets functionality and faces this problem there. So,…
PROD-I-1143 Compare and Merge capability in review tab
Hello Team: **********************************High Priority************************************* This is on behalf of my customer 'Ciena'. They want the ability to "Compare and Merge" under the review tab. Their goal is to manage/clean the content during the review stage, so they request this option. I hope that makes…
PROD-I-1146 Default Tagging structure in floating tool bar in word doc
While uploading content in CCL, only excel sheets have in bulit floating toolbar with "tag" icon to mark the available tags in the sheet. It would be beneficial if we have the same option in Word file. Attached is the copy of the word file from client which clearly calls for the need . Please refer to Category /Sub…
PROD-I-1149 Ability to exclude response headers in advanced search
Avtex mentioned this. This would be very useful for the duplicate report, as you could exclude Q&A pairs with certain response headers that come from questions with multi select dropdowns (yes/no response headers, etc.). It would cut out a lot of the noise when going through the duplicate report Created date : 2023-03-15…
PROD-I-1153 Style contains numbering on the response in CCL & lookup it doesn't bring.
If the style contains numbering when the file is uploaded to the CCL, it will be treated as a bullet after the import procedure. So customer can't use it in the lookup as well when they try to apply the answer it shows as bullets. Created date : 2023-03-15 Votes : 1 Comments for the idea :

Needs review

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