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Turn off Moderation Reject Changes
ADP is requesting the option to disable or prevent the dialog box that appears when they reject items during moderation. Since they moderate hundreds of items, having to click through these boxes for each rejection significantly slows down the process.
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Update metadata in Review (change Owners/Reviewers)
MFS Investment Management appreciates the recent update that allows users to update the metadata of content currently under review. They would like to know if it is possible to also include the ability to change owners and reviewers in the same manner. This is an important use case for them.
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Support bulk sharing of Content Library items (Q&As and documents) with guest users
Hi Team, I’m submitting this enhancement request on behalf of our enterprise customer ZKB (Zurcher Kantonalbank) Problem Statement Currently, Responsive allows content owners to share only one Q&A pair or one Document at a time with a Guest user (i.e., someone without a Responsive account). This one-by-one sharing…
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Philips North America (Informatics) - Increased Visibility on Attached Files in a QA pair
Client Ask: Their goal is when editing attachments in Q&A pairs in the content library, there is very poor visibility to the file names (especially if it’s more than a few characters) and whether it’s a document that is or is not linked to the document library (there’s a barely visible icon when it is directly from the…
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PIMCO - Defaulting the review section to "my content"
We have an additional request from our PIMCO Team "one thing really I want to emphasize is how useful it would be if we had the option of defaulting the Review section to "My Content". It is throwing everyone in our organization off that they can see other SME's content" Thanks again for your time.
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Using of Content Reference Tag within Q&A pairs - Need user friendly view
Hi Team, See below request from our customer ZKB: I would like to place a new, very important request on our behalf. When we insert Content Reference Tag within Q&A pairs, responsive tool currently offers very user-unfriendly view (dropdown). The names of content reference tags are not visible, i.e. the tag names are not…
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The client has requested an increase in the page limit to 200–300 entries. The current screen limit
The client has requested an increase in the page limit to 200–300 entries. The current screen limit is 100 in Content Library Client has also requested for the extended view in the Response Project
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Moderation - Add who marked "Q&A Pair" as Save to Library
Hello, Right now, moderation shows the "last updated by" for Q&A pairs added to the library as the individual who marked the project as complete. Netcall has requested that we display it in its place or next to it who marked the question as "save in answer library". This will help their content manager track down the…
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significant multilingual deficiencies: plurals and past tense not recognised by search in Responsiv
Tool designed for English; lacks grammatical understanding for German noun plurals and verb conjugations. ZKB has a need to search in multi language, German, french, Italian and Spanish - when searching for a word search only recognises the exact word rather than any plurals or past tense of that word. Example german word…
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Ability to Comment on Partial text in Library
Client Fortrea really loves the new ability to comment on partial text of an answer in Projects. They would find value in having parity with that functionality in the content library. cc @Gosia Rios
