-
Comparison of Subscribed Content
Hi Team, Our customer, ZKB, has requested a way to see an overview of all changes and their respective owners in a single view when comparing subscribed content, instead of having to go into the Activities section to track them individually. Thanks, Sathish
-
Related content with subscribed notifications
Hi Team: Please check the request from our customer ZKB below: Related content for which we have subscribed to notifications must NOT already have the status “Pending Review”. If the Related Content - for which changes should be adopted in accordance with the "master version" is already “under review”, no comparison of the…
-
UK/US English
Request from Visier: Having UK and US English as an option for the Language dropdown menu on the QA pairs.
-
Bulk Update Summary when using Search & Replace
Client Fortrea has requested that feature parity be brought to the bulk update behavior when using search & replace. This enhancement was implemented that shows a clickable summary of what records were updated and makes it easy to identify those that weren't and take appropriate action. However, this same clickable summary…
-
Tracked Changes/Revisions in Content Review - State Street
When multiple users are reviewing a record, there's a chance that the second reviewer undoes the first person's changes. State Street would like the edits that one user makes to be visible to another user in review. The 'Activities' view does not encompass all revisions, but rather each individual revision separately. We…
-
Multiple Alert Texts
Prime Therapeutics is requesting the following: Multiple Alerts within a single Q&A Ability to configure multiple alert texts within a single Q&A pair or under multiple response headers
-
Enhancement Request – Content Health Dashboard Improvements
This enhancement request is based on a client feedback discussion with Rodrigo from Feedzai regarding the Content Health Dashboard. The client shared detailed observations about the limitations in how the dashboard displays and links data. 1. Clickable metrics in the dashboard Current limitation: At present, the Content…
-
Per BU separation of custom fields, flags, project notes, and more...
Clients with multiple Business Units are asking for the ability to separate shared assets like custom fields, flags, project notes, and more. At this time, all of these items must be sifted through or are shown when you go to make changes/updates to CCL records and Project details. This can cause confusion and process…
-
Deloitte US: Square brackets text in Response fields should be regular text
Deloitte reported an issue via this ticket: https://responsiveio.zendesk.com/agent/tickets/70499 We were advised this works as designed which is causing confusion and impacts quality of responses. Deloitte uses a specific format in their Content Library Q&A answers to indicate individuals’ initials, like this: ([AB]).…
-
Philips N.A. - Past projects access outside of Content library
Context : One additional question is the status of a feature enhancement I think I may have brought up months ago – that is, to be able to use Past Projects not in the Content Library to use for Auto Respond. Right now our workaround is adding the project to the content library as a separate collection with limited access…
