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Saved Searches should carry over to Moderation, Review, & Dashboard
Client Fortrea finds a lot of value in the Saved Searches feature, however, current behavior does not carry over the saved searches to all areas of the library. Fortrea content admins would find it helpful if the same saved searches from the main content library could also be applied in Moderation, the Review Queue, and…
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Automatic Moderator Assignment Based on Collection
Customer Requirement: The customer - glen.tamm@wolterskluwer .com would like the ability to automatically assign moderators to content based on the collection where the content is saved. Currently, moderators are configured globally or assigned manually at the record level, which requires additional manual steps. Use Case:…
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Review Completed with no edits
Prime Therapeutics would like to report on content library items where the review was completed but no changes were made. From Prime Therapeutics: A report to show which records were in review, completed, but not edited. Activities report shows what we need but doesn't tell us which question.
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Word-Level Difference Highlighting in Deduplication Report
Summary: Customers using the deduplication report can currently see which Q&A pairs are different at a section level, but the tool does not indicate exactly what text differs. Customers are requesting word-level highlighting so they can quickly identify the specific differences between similar questions and answers.…
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Enable Moderation Workflow Trigger for Metadata-Only Changes in Content Library
Currently, the Content Library moderation workflow is triggered only when changes are made to the Q&A text (question or answer fields). Updates made solely to metadata fields — such as tags, collections, categories, custom fields, or other non-text attributes — do not prompt the moderation queue. AMN Healthcare has…
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Tags - All vs Any
Is there a way to have the Tags show results for ALL selected tags rather than records that have any of the selected tags? Or does this need to be an enhancement request? If so, can we add this to the list? We were walking through some updates we made to our Library with the RFP team and I have a question which may be an…
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Add “Only” Filter Option for Collections in Content Library Search
Introduce a new filter option labeled “Only” within the Content Library Collection filter (alongside existing options: Any, All, Exclude). This filter would allow users to identify Q&A pairs that belong exclusively to a single selected collection and are not associated with any other collections. Use Case: Content managers…
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Bulk Clone Q&A pairs
Beckman Coulter would like the ability to bulk clone Q&A pairs in the CL. They find this useful for organization when they are not using alternative answers/questions.
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Clickable Bulk Summary when using "Search & Replace"
Client Fortrea loves the clickable summary when performing bulk actions and have found it to be very helpful for their content management workflow. They recently noticed that the functionality is not the same when they use the "Search & Replace" feature. They would like to have parity for all summaries to be clickable when…
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Sections w/ help text and descriptions
Currently, when creating a section template, you can only choose to add either Help Text OR a Description, but can we change this to allow for both when needed? This suggestion would help AtkinsRealis with their workflow. They have content they want to include in sections, but they also want to use the Help Text as…
