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Select All Tags in Advanced Search
Health Care Service Corporation (HCSC) has the following request when using the advanced search in the content library. "For the keyword search filter, is it possible to have a “select all” check box so that we can quickly select and then deselect as needed? There are so many options to click for tags to exclude that it…
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Restrict users other than admin/super admin from downloading data from CCL.
Requested by: Microsoft Corporation. Company ID: 5d1367b38e55f60a390bb669 Pod Name: us-west-msft The client wants the ability to restrict users (other than Admin and Super Admin) from accessing the features "Export Contents/Export Questions" and "Export Used History" in the Content Library. Currently all the users…
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Users with no AI can generate response through Smart Search
Dynatrace reported that users without any AI access can still generate an AI response using Smart Search. They have specific users that they do not wish to have any access to AI functionality. This seems to be a loophole. Can we fix this?
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Review Download Workflow
Regarding the new export feature in the Review tab (Content Library), I’d suggest an enhancement that allows users to import the pairs back into the platform with a reviewing option. A dropdown or column in the exported sheet could enable users to mark review cycles as completed directly from the file, reducing the need to…
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Support bulk sharing of Content Library items (Q&As and documents) with guest users
Hi Team, I’m submitting this enhancement request on behalf of our enterprise customer ZKB (Zurcher Kantonalbank) Problem Statement Currently, Responsive allows content owners to share only one Q&A pair or one Document at a time with a Guest user (i.e., someone without a Responsive account). This one-by-one sharing…
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Comparison of Subscribed Content
Hi Team, Our customer, ZKB, has requested a way to see an overview of all changes and their respective owners in a single view when comparing subscribed content, instead of having to go into the Activities section to track them individually. Thanks, Sathish
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Spell check and grammer functionality for other languages (German, French, Italian, Spanish, … )
Hi Team, Our customer ZKB has a diverse user base and works extensively with multilingual content. It’s therefore essential for them to have spell check and grammar support across multiple languages. Could you please consider enabling this capability? This is very critical for them. Thanks, Sathish
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Related content with subscribed notifications
Hi Team: Please check the request from our customer ZKB below: Related content for which we have subscribed to notifications must NOT already have the status “Pending Review”. If the Related Content - for which changes should be adopted in accordance with the "master version" is already “under review”, no comparison of the…
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UK/US English
Request from Visier: Having UK and US English as an option for the Language dropdown menu on the QA pairs.
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Bulk Update Summary when using Search & Replace
Client Fortrea has requested that feature parity be brought to the bulk update behavior when using search & replace. This enhancement was implemented that shows a clickable summary of what records were updated and makes it easy to identify those that weren't and take appropriate action. However, this same clickable summary…
