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All users content to go through moderation, with the exception of some roles
Hi Team, Idea from Computacenter. I don't know how feasible this would be as it would be disruptive to other customers, but they would like a way to have all users' content go through moderation, and just have a couple role be an exception to that. This is the opposite of how it is built currently. Thanks, Bruce
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A "did you mean"? Feature in the content libary
Hi Team, Atlassian brought this idea up. It would be useful for typos, and make searching a little easier. Might be doable if we made prowriting aid available in the search. Thanks so much, Bruce
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Warning message misleading when bulk deleting
When we try to bulk delete the QA pairs in content library, it shows a warning message that 'Some of the selected items will not be deleted as those are either in moderation or review, or you do not have delete permissions.' even though none of the contents are in moderation, review or have any permission issue. Client:…
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Renaming custom field removes the association with contents in Content Library.
When we make edits or rename a custom field value in the Organization Settings, the value that is associated with Q&A pairs in CCL gets removed. For example, we have a custom field named “VPC Funds” that has a value “VSL”. There are QA pairs in CCL with this value. If we edit/rename this value from “VSL to VSL I”, the…
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Option to have select all under Advanced search of content library
Current behavior: Under the Content Library's advanced search, if you need to filter tags or collections, you will have to manually check the options in the dropdown to include or exclude specific tags and collections. Expected behavior: To improve the user experience in the Content Library's advanced search, it would be…
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Bulk add comments
Katie Wittrock from ADP is requesting the following enhancement to the bulk comment options in the Content Library. Offer the option to bulk update and ADD to existing comments. Example, the new comment added in Bulk Options is ADDED to the existing comments in the Q&A. Currently you can only completely remove a comment or…
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Bulk cloning contents in content library
It is possible to clone contents individually in the content library. But it is not possible to clone contents in bulk. Idea - We should have a feature where we can clone contents in bulk in the content library. Got the idea from ticket 56487.
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Option to add Hierarchy to Custom Fields
Client RLDatix would like the ability to add a hierarchy to custom fields in a similar way to how we now have hierarchical tags. This would be especially useful for custom field like Region. Example below: Parent Custom Field = US Level 1 = South Level 1 = East Level 1 = Midwest Parent Custom Field = APAC Level 1 = Pacific…
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Warning message update for content library export (Optum)
When exporting more than 2000 QA pairs in content library in the client instance, we are getting the warning message 'Table type responses cannot be exported to Excel.During backup export, the import updates are limited to the first 2k records.' The user wants to update this warning message as it is slightly confusing for…
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Ability to send content in Trash to Archive
Client Trintech would benefit from being able to send a record that is in the Content Library Trash to archive instead. They are going through a large cleanup effort with their SMEs and they would like to be able to see what content was deleted and choose to archive it instead.
