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Thumbnails for all documents
In general, thumbnails appear in the content library for all documents except for Excel documents larger than 8MB. Prime Therapeutics is asking that there be no limitations on thumbnails for documents. This is related to support ticket #43167 Jira ticket: RES-123337
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Add messaging/validation BEFORE completing bulk updates in the CCL.
We have received feedback from the client-Optum as follows: Currently, after user selects content for a bulk update in the CCL, BEFORE completing the process (i.e., clicking Update in the CCL), there is no messaging or information displayed for the user to validate or confirm the bulk update items and the bulk update…
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Duplicate Report & View Similar Issue
This is related to duplicates and similar content. Currently we can find QA pairs with 1) exact questions (deduplication report) 2) exact answers (deduplication report) and 3) similar questions (View Similar). But there is not feature which will help us find QA pairs with similar answers currently. Customer wants to…
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Dark Mode for Content Library
Cigna is requesting dark mode for the Content Library.
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Adding Alert Message When Deleting Attachments/Documents
Optum brought up a point about users accidentally deleting attachments without providing a warning. Currently in the CL, when users click on edit button and then on the attachment they see the X and assume it means to close the dialog box, but instead it deletes the attachment. No indication that the X means it will…
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Ability to Archive single Alternate Answer
Client TCW suggested the idea of being able to archive a single Alternate Answer. The use case is that when a client is looking at content in the library they may notice a single Alternate Answer on a record that needs to be archived, but not the entire Question & Answer pair. It would save several minutes and clicks if…
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Enhance the Search option for CL search and Recommendation
Client : Amadeus IT When we now search the content library for a question from an RFP, the result is based on the keywords and the number of QA's returned are more than 500 sometimes. Although we have the option to sort by relevance, it does not show the actual match QA's in the top 20 sometimes. Client is looking for a…
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Product Enhancement - Adding Filter in Obsolete Content for selecting the collections
Obsolete content – ability to filter by collection in that screen Thanks! Miranda Smelt Manager, Solutions Engineering - Australia P: 0455 175 755 E: miranda.smelt@alayacare.com 26 Alfred St S, Milsons Point NSW 2061, Australia
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To search phrases that are in brackets in the Content Library.
This request from Juniper. Words inside brackets (not the mergetags), when searched for exact match results, are bringing results with phrases that are not inside brackets as well. Need a way to search phrases that are in brackets (not mergetags) in the Content Library. cc: @Sathishkumar GK
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Search and Replace for Fonts
Hi team! This suggestion is quick and easy. Met with a few customers lately who have an interest in updating the font choices in the library but aren't able to find the old fonts easily. Could we add an extra function to the search and replace function that will allow them to search fonts and then update them? Best, Renee