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Project Type Captured as Metadata when Content sent to Library
Client Fortrea has a large team with many different types of proposals and content. They currently leverage "Project Type" to help keep their projects organized but they would also benefit from having the Project Type metadata as a filter option when Content is in Moderation or the Library. This would allow them to easily…
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Option for "Same Question & Answer" on Duplicate Report
Client Fortrea would benefit from a third radio button on the Duplicate Report. Currently we can filter by either Same Question or Same Answer. Fortrea would find it beneficial to filter down to content that has the Same Question & Same Answer. This would allow them to quickly isolate truly duplicate records and more…
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Ability to delete response headers in bulk
Hey team, If customers want to delete response headers, currently there is no way to do it in bulk. They can replace, but cannot remove all at once. It would be great to give them this ability, this is coming from GE. Thanks, Bruce
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Thumbnails for all documents
In general, thumbnails appear in the content library for all documents except for Excel documents larger than 8MB. Prime Therapeutics is asking that there be no limitations on thumbnails for documents. This is related to support ticket #43167 Jira ticket: RES-123337
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Add messaging/validation BEFORE completing bulk updates in the CCL.
We have received feedback from the client-Optum as follows: Currently, after user selects content for a bulk update in the CCL, BEFORE completing the process (i.e., clicking Update in the CCL), there is no messaging or information displayed for the user to validate or confirm the bulk update items and the bulk update…
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Duplicate Report & View Similar Issue
This is related to duplicates and similar content. Currently we can find QA pairs with 1) exact questions (deduplication report) 2) exact answers (deduplication report) and 3) similar questions (View Similar). But there is not feature which will help us find QA pairs with similar answers currently. Customer wants to…
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Dark Mode for Content Library
Cigna is requesting dark mode for the Content Library.
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Adding Alert Message When Deleting Attachments/Documents
Optum brought up a point about users accidentally deleting attachments without providing a warning. Currently in the CL, when users click on edit button and then on the attachment they see the X and assume it means to close the dialog box, but instead it deletes the attachment. No indication that the X means it will…
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Ability to Archive single Alternate Answer
Client TCW suggested the idea of being able to archive a single Alternate Answer. The use case is that when a client is looking at content in the library they may notice a single Alternate Answer on a record that needs to be archived, but not the entire Question & Answer pair. It would save several minutes and clicks if…
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Enhance the Search option for CL search and Recommendation
Client : Amadeus IT When we now search the content library for a question from an RFP, the result is based on the keywords and the number of QA's returned are more than 500 sometimes. Although we have the option to sort by relevance, it does not show the actual match QA's in the top 20 sometimes. Client is looking for a…
