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Bulk Edit of inactive owners
Client : Included Health Use Case: Deactivated users that were owners to content cannot be removed completely or reassigned via bulk action. Currently, if there is a group of owners assigned to content and they only want to remove one owner that is deactivated or no longer with the company. The system only allows you to do…
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Hierarchal Tag Filtering in CL
I am working with PIMCO who has migrated from Qvidian. We implemented Hierarchal tags for them to mimic their folder structure. One piece of feedback would be how H-Tags work in filters. Right now to eliminate a child or grand-child tag from the parent hierarchy you have to use the advanced filters. For the facet filters,…
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Last Updated Date behavior.
Saurav from Google has requested to post this as an enhancement request. When a user (A) updates a response in the QA pair, it gets pushed to the Moderation queue. Next, when a moderator (B) accepts the changes and pushes the QA pair to the Library queue, the last updated user changes to the moderator user (B). When this…
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Export Duplicate Report
Kaiser is requesting the ability to export the duplicate report. Currently, they can export records identified for the content cleaner but they also need to export the duplicate report.
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Ability to have more than 1 Alert Text on a record
Client Fortrea would benefit from being able to add more than one Alert Text on a record. On some records they will need to convey more than one important message to a user before they use a response. It would be helpful if they could have more than 1 Alert Text message instead of having to have all the text in a single…
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Lasso Searching
Similar to how you can drag and lasso directly from a question in a Project and it will give you the chance to "Show Recommendation" and search the CL for answers. My client would love to have this optimization in the Content Library so users do not have to type or click anything extra, at least for the first pass.
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CCL Export with images
User Jignisha from Iron Mountain reported that While exporting data from content library into spreadsheet, responses with images are not extracted correctly. Some has only images and some text is overlapped with images. Hence requested to submit this as an S4 on her behalf
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Freeze Content Filter Banner in CCL
Hi Team, Optum brought this to our attention. The Content Library Content Types and Filtered banner are not persistent when viewing Q/A Pairs, Documents, Sections, and Catalogs – only when viewing All or Top Results. These should remain in view on the page regardless of content type selected. The content types and Filtered…
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Content Library| Ability to export content to projects for review (optum)
Today the way Responsive is set up, content managers have to manage content reviews outside of the application, including Excel and Word documents. The goal of this request is to manage and complete reviews in Responsive. An enhancement to the export function, which would allow us to export the content to a project and…
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Streamline Author and Reviewer Assignments with a Suggested Users Feature (Qualtrics)
I am submitting this enhancement request on behalf of our strategic client, Qualtrics. Request: We propose adding a "Suggestion" button for assigning Authors and Reviewers to projects. Current Limitations: Currently, when assigning Authors and Reviewers to a project, users must manually track and remember which team…