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More than 3 levels to hierarchical tags
Hi Team, Equinix expressed interest in this idea so that they can segment their content library further. Thanks, Bruce
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Export from Moderation and Review Queues
Can we have the ability to run an export from the moderation and review queues of the Content Library, much as we can from the main body of the library?
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Allow Users to add Meta Data to Document Uploads
Currently, team members cannot add any metadata including an owner, tags, etc to a document they upload. Kaiser is requesting this as their current process is for users who upload documents to submit a request for an admin to add the required metadata. This is very cumbersome for them and they would like to give users…
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Duplicate Feature Request
Hi Product Team, Following a recent conversation with the Mark43 team, they shared a few enhancement requests that would greatly improve their experience within Responsive. I wanted to pass these along for consideration: Filtering by Content Cleaner in the Library They would like the ability to filter content in the…
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Side panel filters not retained for AI Assistant
Currently AI Assistant will hold filters selected via Advanced Search dropdown - but, they are not holding filters if selected via Left side panel Short recording for example: https://rfpio.zoom.us/rec/share/pxRYLHbthN5z_A6o1guLtbLqUnR7QBBaAILnG4C2xgl-gEhPwsMPw0ACCZvMKGvs.YHtezIV8DE86iw9r [Passcode: 2squ=!13] +This would…
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Scheduled Review UX & functionality
My customer, Included Health is asking to bring back the previous functionality where it was easier to do it than the 2 additional clicks now. See the call snippet here of the ask.
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Clickable notices for bulk actions
SAP is requesting the following enhancement to the content library bulk actions. From SAP: "When bulk actions don’t execute fully, an auto-filtered link from the little notice on the “did not update” number to those records in Answers would be immensely helpful to make corrections after the fact. Often there is no way to…
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Enhancement Request: Retaining Checkbox Context in Multi-Checkbox Responses
Hello Product Team, We’ve received feedback from one of our clients, Rodrigo from Feedzai, regarding an issue they encountered during a recent interaction. The issue is that checkboxes in multi-checkbox responses are being replaced with plain text, which is leading to confusion for the client. Currently, the system retains…
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Activities for comments in CCL
When a comment is added to a content in CCL, the activities of the content does not show this. It only shows an activity when that comment is deleted. You can call the activity something like 'Comment Added'. When a comment is deleted, the Activity Type is 'Comment Deleted'. But this activity type is not there in the…
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Filter & Bulk Delete Duplicate Q&A Pairs by Created Date- 71057
Description: Currently, the deduplication tool only filters duplicates by the Created Date of the original Q&A. It does not allow filtering by the Created Date of duplicate entries, which makes it difficult to bulk delete recently added duplicates. Use Case: Users often add multiple Q&As at once (e.g., 50). If most are…