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Enhance Quality Check to Reliably Detect Invalid URLs
I’m submitting this enhancement idea on behalf of my strategic client Microsoft. Overview • Microsoft is requesting enhanced Quality Check functionality to improve validation of URLs embedded within project responses • The primary use case focuses on identifying URLs that return error pages such as “We are sorry, the page…
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(AI) Auto Identify Answer Type based on the Context of the Question - Import/Create
The idea is to predict and enhance user experience by recommending response type based on the context of the question. This will enhance the experience of the user during create and import. Question: "Select all applicable options for your subscription preferences." Analysis: The system detects a prompt for selecting…
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Combining two answers into one automatically instead of creating alternates or deleting/overriding
Currently, when running the deduplication report and comparing Q&A records, we are only able to override, add alternate response/answer or delete. Rather than manually copying duplicate and pasting the response into the primary record, can we simply create an option to merge and combine into one response?
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PROD-I-43 Ability to Manage Content Locked in Review & Moderation
Hi Team, I have a number of Enterprise clients with lots of content locked in Review and/or Moderation. This happened for a number of reasons: Change in SME SME left Company Review schedules were set too aggressively (e.g., every 90 days) They need to get those Q&A pairs out of Review/Moderation so they can: Reassign…
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Ability to Clone Section Templates
It would be great to have the ability to clone a Section Template. This would bring feature parity since you can clone a Q&A pair. It would improve the user experience and efficiency.
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Auto Identify Support for Additional Mapping Options (TKT-215319)
Current Behavior: When mapping a document (Word/PDF) in Responsive, the Auto Identify feature is currently only available for Sections and Questions. All other mapping options including Header, Help Text, Ignore, Description, Label, and Tags require manual identification and selection by the user. Requested Behavior:…
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Multiple questions in one cell
AllianceBernstein often receives Word documents that contain multiple questions organized in a single table. Unfortunately, the only way to import this content into Responsive is by removing the table from the Word document, which is not feasible since editing the document is not permitted. Therefore, AllianceBernstein…
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Need option to permenantly hide duplicate record
Hello Team, I'm creating this request on behalf of ZKB team, and this is one of their critical ask. There’s currently an option to hide duplicate records in the dedup report, but it only hides them temporarily. As soon as the page is refreshed, those records reappear. In many cases, though, these duplicates are intentional…
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Excel export to maintain formatting and structure
The user raised an issue with project export to source, stating that the images are not appearing as expected in the exported file. When exporting to Excel, the images do not appear the same way as they were originally inserted. In all cases, the images are resized incorrectly (based on the cell size) and are not…
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Support bulk sharing of Content Library items (Q&As and documents) with guest users
Hi Team, I’m submitting this enhancement request on behalf of our enterprise customer ZKB (Zurcher Kantonalbank) Problem Statement Currently, Responsive allows content owners to share only one Q&A pair or one Document at a time with a Guest user (i.e., someone without a Responsive account). This one-by-one sharing…