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Adding Compare and Merge to the Duplicate Check feature
As of now, customers only have the ability to decide whether ot not to bring the duplicate into the library at the duplicate check screen, but they cannot compare, merge, or even alter the Q&A pairs. To add some more context, from what I see working with customers under the scaled team umbrella, which is 70% of Responsive…
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Content Library Duplicates Import
When we have questions with duplicate answers, ideal behavior would be that the system groups one record with all of the questions in primary and as alternates. For example scenario 1: Q1: What is your RPO? | A: 4 hours Q2: Recovery Point Objective? | A: 4 hours Expected result would be: Q primary- What is your RPO? |…
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Duplicate Feature Request
Hi Product Team, Following a recent conversation with the Mark43 team, they shared a few enhancement requests that would greatly improve their experience within Responsive. I wanted to pass these along for consideration: Filtering by Content Cleaner in the Library They would like the ability to filter content in the…
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Option to mark a particular duplicate as 'not a duplicate'
If a set of duplicates has 5 duplicates (for example), but I don't one of the duplicates to be marked as a duplicate, although the question is the same, there should be an option to mark this duplicate as 'Not a duplicate'. Use case - Although the questions are worded the same way, one of the QA pairs is for a different…
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Switch between duplicates
There should be an option which can be used to switch/jump from one set of duplicates to another set in the duplicate report in the content library. Now we have to click a set of duplicates (where we can see all the duplicates within that set) and then 'Duplicate Report' on the top left hand side to come out and see all…
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Enhance Duplicate Detection Logic to Include Question Context and Avoid False Positives on Short Ans
Problem: The current duplicate detection logic in the application appears to flag responses as duplicates purely based on identical keywords or short answers (e.g., "Yes", "No"), without considering the context or the associated question. This leads to false positives, where logically different answers are marked as…
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Content Cleaner and Deduplication Report Enhancements
Hi Team! I heard the product team is planning to improve the content cleaner and deduplication report: Ensure that the primary Q/A pair you are merging content into remains on the same side in both the deduplication report and content cleaner. When selecting "ignore" for a duplicate Q/A pair, it should be removed from…
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Duplicate Check Upon File Import
Our client at BS&A Software said it would be encouraging if we had a capability to do a duplicate check when importing a file into the content library. This would be similar to the check we have now when completing a project in the project module.
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Deduplicate Report and Hiding Q&A Pairs
We have some Q&A pairs that have a line of text that is identical. The line of text is a reference and link for more information. The Q&A pairs and main answers are not duplicates. How do I take these off of my duplicate report? Is the "Hide" button going to hide it from my report or hide it from users in the library?
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Project Duplicates - Alternate Questions
Durent the Project Duplicate check after completing a project, instead of just deduping from the content library, offer an option to save questions/answers as alternate pairs.