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Creating Review Dates For Tags verus the Q&A/Doc Level
As we work on cleaning up our metadata processes, one challenge we have is easily aligning content reviews for subjects by topic. We use tags to to group content in these topics, but sometimes the review dates get thrown off during ad-hoc updates and are difficult to manage. I've seen that in Loopio you can assign a review…
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New Responsive Education Series Alert!
Welcome to the inaugural episode of Ask Your CSM! In this series, we’ll be sharing best practices, expert advice, and real-world customer success stories that will empower you to take your Responsive experience to the next level. Hosted by Renee Underwood, this episode features Gosia Rios, a seasoned Customer Success…
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Tool Tip Tuesday | Hierarchical Tags
Hello everyone! Exciting news! 🤩 We've rolled out a new feature to make organizing your content even more efficient—introducing Hierarchical Tags. With this new approach, you can now create multi-level tags, allowing for a much more structured and intuitive way to manage your content. You can start with a parent tag and…