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Coffee Chat: Building Trust at Scale: Unleashing Company Knowledge
Hey everyone! We had our second Coffee Chat of the year, Building Trust at Scale: Unleashing Company Knowledge 🎉 In this session we covered tips on how to balance speed and transparency by building a trusted, self-service hub and by applying practical approaches in Responsive. These practices will help make the right…
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Calling All AI Agent Builders! How are you using Agent Studio?
I’d love to hear about agents your team has tried and found successful in your environment. So far, we’ve built agents for Acronym Extraction and Definitions, SWOT Analysis, Competitor Analysis, and an Advanced Executive Summary Writer. What other agents have you experimented with, and what’s worked well for you?
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Coffee Chat recap: Winning more deals with Responsive AI ☕✨
🚨 Just wrapped up an awesome Coffee Chat on how sales and proposal teams can win more with AI—and wow, the energy was 🔥 We teamed up with our incredible sales team to highlight four Responsive AI tools that are helping teams work smarter and close more deals: ✨ Analysis Agent – Helps teams quickly decide whether to bid and…
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Register now for our next Coffee Chat on March 25!
Join us on March 25 for our Coffee Chat, Building Trust at Scale: Unleashing company knowledge. In this session, learn how to balance speed and transparency by building a trusted, self-service hub and by applying practical approaches in Responsive. These practices will help make the right information easy to find and use…
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January & February '24 | Product Update
Would you like to learn more about the new features and enhancements from the January & February '24 product updates? In this webinar, we discuss both general and add-on feature enhancements. General Updates Ability to View Questions by Individual Sections in List View (:42) Added Project Name and Last Updated Date in…
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Coffee Chat: Optimizing Content Health for the AI Era
Hey everyone! We kicked off our first Coffee Chat of the year with a great one, Optimizing Content Health for the AI Era 🎉 In this session, we broke down how to get your Content Library ready for AI using a simple, practical framework: Keeping content accurate and up to date Structuring Q&A pairs so AI can use them…
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Now Available: December Coffee Chat Recording
Now Available: December Coffee Chat Recording and January Event Registration Our final 2025 Coffee Chat featuring the Responsive CEO, Ganesh Shankar, is now available to watch in the Academy. Feel free to revisit the conversation or share it with your team! You can also explore and register for our January events below or…
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Coffee Chat: Getting Started with AI Agents + Research Agent Studio
If you missed the live session or want to revisit the highlights, you can now access the full recording, slide deck, and resources in the Responsive Academy. In this session, we covered: The out-of-the-box (OOTB) agents currently supported in Responsive How to create and run agents in the new Agent Studio Real-world…
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Reporting Reporting tips & tricks thread
Let’s use this space to swap ideas and hacks for making reporting easier, faster, and more effective. Drop your top tips, tools, or templates below!
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🌟 Join Us for Our End-of-Year Coffee Chats! 🌟
We’re wrapping up 2025 with two exciting sessions designed just for our customers: ☕ Nov 19 — Tipsgiving: Using AI Agents to Improve Your Workflow ✨ Dec 10 — Coffee with the CEO: Wrapping up the Year & Looking Ahead featuring Ganesh Shankar, CEO of Responsive. 🙌 Plus, don’t miss tomorrow at 10AM CST — Using Responsive…
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Raising the Bar on AI Quality: TRACE Score™ + Quality Check
We just finished our latest Coffee Chat, Mastering AI Quality with TRACE Score™ and Quality Check, where we explored: 💡 TRACE Score™ – Instantly understand the quality of AI-generated content so your team can act with confidence. 💡 Quality Check – Catch errors, reduce risk, and maintain consistency across every project.…
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Your AI prompting megathread + Coffee Chat highlights! 🎉
What a FUN and engaging Coffee Chat today! ☕🎉 We dove into AI prompting best practices to help you get more accurate, efficient, and spot-on responses in Responsive. There was a friendly competition in the chat to find the best prompt, and congrats to @Alyssa Solnitzky for getting the most upvotes and winning the brand new…
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AI-Driven Innovation at Responsive: Watch the Replay
In our latest Coffee Chat, we explored the future of AI in Strategic Response Management—and how it's reshaping the way teams work. 🎙️ Jennifer Cannizzaro, VP of Marketing, opened the session with insights into AI’s role in streamlining workflows and improving business outcomes. 🚀 Kunal Shrestha, VP of Product, shared a…
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☕ Don’t Forget to Register for Q2 Coffee Chats
We’re continuing our Coffee Chat series this quarter with two highly requested topics—focused on the future of AI and practical ways to get more from your AI tools. 📅 April 23 | The Future of AI in Strategic Response Management A first look at what’s ahead for AI at Responsive—smarter tools, streamlined workflows, and a…
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"Building an AI-Ready Content Library: Your Blueprint for Success" – Coffee Chat Recap
Thank you to everyone who joined today’s Coffee Chat! With our highest attendance to date, it's clear that Content Management + AI is a topic you’re all excited about. The recording and resources are now available in the Academy, and the questions are in the discussion thread! Key Takeaways: Efficient AI tools depend on an…
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🚀 Register Now: Build an AI-Ready Content Library and Unlock Success – Join Us Next Wednesday!
Join us for our next Coffee Chat on 3/26, where we’ll dive into creating an AI-ready content library and uncover the key strategies that make it work seamlessly with Responsive AI! Key Takeaways: 🔑 Learn how to perform a Content Library Audit and why it's essential for AI integration. 🔑 Discover when and how to use…
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Streamline Content Reviews and Boost SME Engagement - Watch the Recording!
🚀 Missed our latest Coffee Chat on simplifying content reviews? In this session, we covered how to engage SMEs, streamline your review process, and leverage Responsive AI tools to boost efficiency. 🎯 Check out the recording and resources (including a customizable SOP!) in the Academy to learn actionable tips for your team!…
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🚨 Our Entire Q1 Coffee Chat Lineup is LIVE! 🚨
Join us next Wednesday, January 22nd for our first Coffee Chat of the year: Chaos to Clarity: How O.C. Tanner Built a Winning Library featuring Super User, @Jain Willis Don't forget, to celebrate the first Coffee Chat of 2025, we're giving away a Pink Yeti Mug! 🎉 We’ve also added two more Coffee Chats to our Q1 lineup,…
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🎉 Thanks for Joining Our First Coffee Chat of the Year: Chaos to Clarity—How OC Tanner Built a Winn
🌟 A big thank you to everyone who kicked off the year with us at our first Coffee Chat of 2025! We hope you found @Jain Willis and the Academy Team’s insights on transforming content libraries into valuable strategic assets helpful! If you missed the session or want to revisit the discussion, the recording and deck are now…
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🎉 Cheers to the Final Coffee Chat of the Year: It's a Content Miracle, Charlie Brown!
🌟 Thank you to everyone who joined our last Coffee Chat of the year: It’s a Content Miracle, Charlie Brown! 🎉 Special shoutout to attendee @Sarah Busse, who won a Pink Yeti Mug in our raffle! We were also thrilled to have an exclusive sneak peek into 2025, shared by our Director of Product, @Natalie_Berigan, and Product…
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Unlock the Spooky Secrets of Auto Respond – Join Us Next Week! 👻
👻 Only 1 week left until our Halloween-themed Coffee Chat: Haunted Responses: A Spooky Deep Dive into Auto Respond! 🎃 Join us as we explore how Auto Respond works in detail, uncover the most common customer questions, and offer practical solutions to help you succeed! Don’t miss out on this highly anticipated session –…
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The Q4 Coffee Chat Lineup is Here!
Wow 2024 is flying by! We’re excited to dive into some of our most-requested topics this quarter: Auto Respond, Audit Answers, Project Duplicate Check, Obsolete Report, and Deduplication Report! Register Here👆️ 👻Haunted Responses: A Spooky Deep Dive into Auto Respond - Ghostly gaps and eerie unanswered questions disrupting…
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🚀 Just Wrapped Up: Creating Champions - A Guide to Training Your Team! 🚀
Thank you to everyone who joined us for today’s Coffee Chat! We explored the ins and outs of our new End User Training Template, and shared valuable best practices to help you lead effective training sessions with confidence. Check out the recording and End User Training Template in the Academy! ✨ What We Covered: In-depth…
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🚨☕ Declutter Your Content Library with Our Ultimate Guide – Watch Now! 🚨☕
Is your Content Library feeling cluttered and disorganized? Check out the recording of our latest Coffee Chat, The Ultimate Guide to Content Library Clean-Up! We walk you through a simple, step-by-step approach to organizing and maintaining your library for long-term success. Watch now and start decluttering today! PS…
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Don't miss this week's Coffee Chat: Unlock the Secrets to a Streamlined Content Library
No matter what industry or role you work in, tracking down the right information at the right time is vital to response management success. Having an up-to-date and organized Content Library is the best way to ensure that the information being presented is accurate, on brand, and consistent. Don't miss out on this week's…