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ASK for Outlook (replace Lookup)
I received this feedback from Haworth. They have mentioned that having ASK available as an integration with outlook would be incredibly helpful. I did direct them to downloading ASK as a desktop application as a work around. For Outlook, LookUp seems fairly useless (especially since you can’t directly attach documents…
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Enhancement Request: Retaining Checkbox Context in Multi-Checkbox Responses
Hello Product Team, We’ve received feedback from one of our clients, Rodrigo from Feedzai, regarding an issue they encountered during a recent interaction. The issue is that checkboxes in multi-checkbox responses are being replaced with plain text, which is leading to confusion for the client. Currently, the system retains…
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Activities for comments in CCL
When a comment is added to a content in CCL, the activities of the content does not show this. It only shows an activity when that comment is deleted. You can call the activity something like 'Comment Added'. When a comment is deleted, the Activity Type is 'Comment Deleted'. But this activity type is not there in the…
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Default Dictionary, Resize text box, Reporting capability
Default Dictionary: Allowing users to set custom dictionaries/metrics as default and hide the system default options. For a customer with a team of 700+ users, it's difficult to make sure all of them click on the dictionary available and select the right one. This is to prevent user confusion and errors. Resize text box:…
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Filtering option in Section# and Section + Ability to select blank feilds
This request is from Computacenter, where they want the ability to filter sections as they receive files with 100+ sections and scrolling through multiple pages to identify those sections is a time-consuming task. Filtering sections will allow users to narrow down to their respective sections quickly and see only those…
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SharePoint Integration Request
1. Enhanced SharePoint Integration Filters The Need: The current SharePoint integration relies heavily on keyword search, which makes it difficult to find specific documents without opening them, especially when sorting by date or other metadata. The Request: Add more advanced filtering capabilities to the SharePoint…
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Filter & Bulk Delete Duplicate Q&A Pairs by Created Date- 71057
Description: Currently, the deduplication tool only filters duplicates by the Created Date of the original Q&A. It does not allow filtering by the Created Date of duplicate entries, which makes it difficult to bulk delete recently added duplicates. Use Case: Users often add multiple Q&As at once (e.g., 50). If most are…
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Request to Include Metadata ([O]) Changes in "Last Updated" Timestamp or Provide Alternative Trackin
This request is from Ciena Corporation. Description: Clients rely on the "Last Updated" timestamp to track content changes. Currently, it only reflects changes to Question/Answer fields-not metadata ([O]) fields-limiting their ability to extract a complete history of updates. Client Request: Either: Update the "Last…