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Next Review Date Edits
We would like to be able to enter prior dates in the Next Review Date field - • With changes to allow metadata edits for records in Review, this is a lower priority. • For any answer-based edits for records in Review, you need to complete the review for edits to be visible in the Library. We have cases where we need to…
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Opportunity Record mapping with multiple Pricing breakup
The main technical challenge is mapping multiple pricing deliverables/line items from Salesforce opportunities to Responsive projects, where one opportunity can have 5-10+ deliverable line items with varying costs. This limitation was previously identified with milestone mapping and remains unresolved, requiring escalation…
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Ability to exclude content from Duplicate Report
We currently have an option to 'Exclude From Content Cleaner Detection", when editing a QA pair. It would be great to be able to also have an option to exclude content from Duplicate Report. Some of my clients have mentioned frustration over the 'Hide' function in the deduplication tool. It will 'hide' the selected content…
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Enable Bulk Sharing of Content Library Q&As and Documents with Guest Users
I’m submitting this enhancement request on behalf of our strategic customer Deloitte. Problem Summary Currently, Responsive only allows content owners to “Share” one Q&A pair or Document at a time with a Guest user (i.e., a user without a Responsive account). This limitation presents several challenges for enterprise…
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Ability to decouple a hierarchical tag
If we create a hierarchical tag, it is not possible to decouple it. There have many cases from customers where they want to change a tag's parent tag. But since it is not possible to do this, they had to delete the entire pair. When they do this, they will lose the contents that come under the child tag. Getting the…