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Adding Rows In Excel "Marking table as answer"
This request is on behalf of Genesys Excel file where they have configured a table as an “Answer Table,” but they do not have the option to add additional rows. we found that the ability to add rows is available only for Word documents. The client’s request is to increase the number of rows in the Answer Table for their…
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Edit in AI Draft: Allow users to “Unapply” a response and go back into edit mode
In the new Edits in AI draft, once you edit an answer and apply it, you can’t change it again unless you go into the project itself. What we need is the ability to unapply the edit and then reapply it, without having to open the project.
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AI Draft - Allow all answers to be editable on AI Draft answering page
With the newest release, ADP really liked the ability to edit answers on the AI draft answering page. That said, they would find value in being able to edit "blank or empty" answer fields on this page as well. Current behavior seems to have these blank answers locked.
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CRT tags are not removed after exporting
The client is trying to export response that contains CRT in the answer in word source file, but in the project export, rather than replacing the CRT, the linked text is placed above the CRT. This issue only happens for MS word exports, and working as expected for MS excel exports. Requirement: The user wants the CRT tag…
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Editable Project Source Document Integration
State Street would like the ability for users to edit source documents directly within Responsive and export those changes back to the original file. This capability should allow: Editing via the Mapping Screen: Users can update the document directly while working in the mapping view. Manual Additions: Users can manually…
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Undo/Revert Option in Projects
It would be great if there was the ability to either undo a recent change or have a revert option in projects. Potentially even a "recycle bin" for deleted questions. Use case: An enterprise client is having an issue with users accidentally bulk answering questions or deleting questions from sections in projects. To fix…
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Securitas Technology - Ability to lock down response headers so users can't create new ones
Workflow Request: If my understanding is correct, Julia (From Securitas) is looking to lock down the response header so that users can only choose between certain response headers and not create a new one for each Q&A pair so that she does not see 18 different responses. Right now this is not possible. If a user select…
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Turn off/ bypass auto-configure or Mapping agent.
Crowdstrike has requested the option to disable the auto-configuration feature when importing an RFx. Some users find that the feature does not always identify things correctly, and it takes time to correct. Therefore, they would prefer to map it themselves since they have become proficient with Responsive. They would like…
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Bypass Translation During Document Import from Translated Projects
GE Healthcare wanted to create this as an enhancement request. Scenario: A document is uploaded in "Project A" > Translated and imported. Project A is cloned now (Project B) > Upload a document > Immediately, we see a warning message asking the users to translate the uploaded document. Customer does not want the…
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Intake creation
The client is requesting an option for non-Responsive users to be able to create intakes directly from Salesforce. At present, only users who are part of Responsive can create intakes from Salesforce. (75299).
