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PROD-I-43 Ability to Manage Content Locked in Review
Hi Team, I have a number of Enterprise clients with lots of content locked in Review and/or Moderation. This happened for a number of reasons: Change in SME SME left Company Review schedules were set too aggressively (e.g., every 90 days) They need to get those Q&A pairs out of Review/Moderation so they can: Reassign…
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The content cleaner process should be applied to all states/statuses of the Q&A pair.
I'm submitting these ideas on behalf of Symplr. The user want Q/A pairs in all status (moderation) to be working for the content cleaner
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Securitas Technology - Tags not pulling in archived or moderated content
Our POC, Julia, had a challenge using the new tag feature in org settings. She clicked on the tag and it brought her to the content library with 0 results. This was confusing for her and we put in a ticket to address. We discovered that that the 1 piece of content that was connected to that Tag was archived hence why it…
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Custom Role Enhancement - Moderation
PIMCO is requesting to have a role permission to bypass all moderation for New & Edited Content. Use case: they're support team should be able to edit all content without it being moderated & they also have SMEs that edit content that will be then be moderated by the support team (specific members). @Ginno Bergunio
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Content Library Sequential Review - Enhancement Request
My customer Optum has requesting the ability to specify a Content Library "Sequential" review cycle. This would be in addition to our standard Content Library "Any" or "All" review process. We currently support sequential project reviews, but not sequential Content Library reviews.
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Add "Expanded View" configuration button to Sections & Catalogs View
Our strategic customer Oracle has asked that we include the "Expanded View" button within the Sections and Catalogs pages/view so users can select: Standard View, Compact View, or Expanded View. When viewing Q&A pairs and Documents the "Expand View" configuration button IS available. However, it is NOT available in the…
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Downloading document and Used Count
When the Download button is clicked on a document in the document library, the Used Count increases. But Used Count does not increase when Download button is clicked in the Preview window of the document. Karthik Dev from product team requested me to raise S4 for this. Karthik suggested that the Used Count should increase…
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graphic automatically updates anywhere that it's been inserted into a Q&A pair (auto update)
Optum S4 Request: When a graphic from the Documents tab in the Content Library is updated and that graphic is embedded into a CL Q/A pair, Optum would like for that updated graphic to automatically update it'self anywhere that it's been inserted into a Q&A pair (auto update).
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Extra click on search bar
When tagging questions individually, the user tends to start typing the tag name immediately after clicking "Add Tags." However, the tagging UI requires an initial click on the search box before accepting input. This extra step results in additional, unnecessary clicks. Client name: Cloudinary Inc. Regards, Karthick |…
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Pop-up Notification for QA Pair Moved to Trash for Related content
Current Behavior: If a document in the Content Library has a QA pair linked to it, and the QA pair is moved to Trash, the related content link for the QA pair remains visible in the document’s Related Content. When the user clicks on the QA pair, they are directed to a page that displays the message "Content Not…