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Downloading document and Used Count
When the Download button is clicked on a document in the document library, the Used Count increases. But Used Count does not increase when Download button is clicked in the Preview window of the document. Karthik Dev from product team requested me to raise S4 for this. Karthik suggested that the Used Count should increase…
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graphic automatically updates anywhere that it's been inserted into a Q&A pair (auto update)
Optum S4 Request: When a graphic from the Documents tab in the Content Library is updated and that graphic is embedded into a CL Q/A pair, Optum would like for that updated graphic to automatically update it'self anywhere that it's been inserted into a Q&A pair (auto update).
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Extra click on search bar
When tagging questions individually, the user tends to start typing the tag name immediately after clicking "Add Tags." However, the tagging UI requires an initial click on the search box before accepting input. This extra step results in additional, unnecessary clicks. Client name: Cloudinary Inc. Regards, Karthick |…
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Pop-up Notification for QA Pair Moved to Trash for Related content
Current Behavior: If a document in the Content Library has a QA pair linked to it, and the QA pair is moved to Trash, the related content link for the QA pair remains visible in the document’s Related Content. When the user clicks on the QA pair, they are directed to a page that displays the message "Content Not…
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Bulk update redirecting to page 1
The user is bulk tagging questions on page 20+ in their content library. When they update questions in bulk, they are automatically redirected to page 1. This requires them to manually navigate back to page 20+, which involves clicking around 20 times. The user suggests that a more efficient approach would be to remain on…
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Add Norwegian to language list in Answer Editor
Philips Medizin Systeme Böblingen GmbH would like Norwegian added to the list of languages in the Metadata group of the library answer editor as they plan to upload content in this language.
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Wolters Kluwer USA - Report that focuses on Content that is missed when uploading
Their team is in the process of uploading new content into the library but there is currently now way for them to check on what QA pairs they're missing. They've shared that they've been doing lots of content library uploads and they're not finding where they finished and what they missed.
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"Expand All" Option available for Documents in Library
Client Fortrea opened ticket 60735 because their was confusion for their users that there was no option to "Expand All" when viewing documents. The Fortrea team would find it very helpful if they had the option to expand documents into a larger preview so they didn't need to click into the individual document preview to…
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Allowing Activities for Question Edits to Appear for Section Templates
Hello Team, For section templates in the Library, we currently do not show activities if users have edit questions or deleted them. Yet, we show the last updated date by that user. This leaves other users confused since activities for question edits do not get captured. Can we please allow question activities to be…
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PROD-I-996 Bulk adding alternate questions to multiple library records
The client would like to have the ability to bulk add "alternate questions" to a large number of filtered Q&A records. currently we cannot bulk add in the alternate question field. Here follows why its needed for the client, s they are working to develop their content library with question and answers pairs that can be…