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Tool Tip Tuesday | "View Similar" and "Related to" features
Hi everyone! 👋 Happy Tool Tip Tuesday! 🌺 When it comes to cleaning up your library and getting rid of duplicates there are a lot of options, but here are 2 that you may not have used yet… Today’s tool tip shows you how to view similar content for a specific Q/A pair and helps you decide whether to merge those Q/A pairs…
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Enforcing the word or character count limits
We have introduced an option for the Basic Rich Text Answer type, allowing Project Managers to define character or word limits. Problems Solved Previously, only an alert was shown when the answer exceeded the set character or word limit, but authors could continue typing beyond the limit. This caused additional work for…
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Tool Tip | Content Cleanup Guide
Hello out there to all of you wonderful Responders and welcome to another Tool Tip Tuesday! We're lucky to have such an amazing Education Team here at Responsive, and we can always rely on them to crank out best in class tutorials to help Responsivites like yourselves find extra value in the platform. Not too long ago they…
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Tool Tip Tuesday | Responsive Summit On-Demand Session Recordings
Happy Tuesday! 😎 For today’s tip, we’re spotlighting the On-Demand Recorded Summit Sessions from a few weeks ago, perfect for those who couldn’t attend. These sessions offer valuable insights directly from Responsive customers, covering topics such as: Winning a Seat at the Table: A Response Strategist’s Playbook The…
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Tool Tip | Revamping Your Content Library
Happy Tuesday, everyone! As many Responders know, your library is a constantly evolving organism. As your organization and internal processes evolve, so too should your library. Today's Tool Tip will focus on how best to approach a restructuring of your library to support your company's growing needs. When undertaking this…
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Tool Tip Tuesday | When to add more to a Q/A Pair
Happy Tuesday!🎉 Today’s tool tip is focused on when to add alternative questions and additional answers to an existing Q/A Pair in your library. Here is a short video reviewing this inside of the platform. Below is a list of the rule of 5 for creating new answers: 1. Response - The perfect response you will typically use.…
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Tool Tip | Community Notification Settings
👀Want to make sure you don't miss out on what's going on in the Responsive Community? 👀 Set your notification settings so you receive a popup 🔔 or email 📨 for content that is important to you. Today's Tool Tip will navigate you to the Notification Settings and demonstrate how to turn them on.
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Tool Tip | Content Review Backlogs
Hey Everyone! Welcome to another Tool Tip Tuesday! Today we're going to take a quick look at how Admins can identify who on their team has overdue content that needs to be reviewed. It's really just as easy as opening up your Content Library Insights Report! I made a quick video so you can follow along in your own…
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Tool Tip | Alert texts
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 Today’s tip is about easily managing alert texts in the content library! 🚨 You can filter by alert texts and even bulk action or export them in just a few steps. I've included a quick video demonstration to show you how it works. 🎥✨ Feel free to reach out if you have any questions…
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Tool Tip Tuesday | Archiving Content
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 For today's tip, I want to focus on a basic feature that a lot of customers have asked about recently. Archiving Content! Archiving content in your library has several benefits such as a cleaner library, better reporting, and outdated content will no longer appear in your library or…