-
AI Custom Report request - GE HC
GE HC is requesting the a custom report which has the below information. % of prefilled content by the AI draft % of information shared between different BU/languages Quality of the answers (measure by the “apply/discard” level)
-
Genesys - Custom report to pull Q&A review overdue
Customer would like to have a downloadable report to fetch data of the Q&A pair which are still pending/overdue review in CCL.
-
Custom report showing QA pairs that contain specific words in answers
Hi everyone! Our Library has many QA pairs where the response is just a "Yes" or "No". We would like to change those response and update them with more information so that it's not just a single word. Is there a way to create a custom report that would show only those QA pairs whose answers are "Yes" or "No"? There are two…
-
AI Assistant ROI
Hello, I was wondering if anyone has any insights on how to measure the value of the AI Assistant. Has anyone quantified the benefits of using an AI Assistant such as time saved in a day-to-day workload, accuracy of answers provided, increased win rates, and other such metrics?
-
Reporting | Coffee Chat
Data is the name of the game as we focus on squeezing the most insight out of your instance in our latest Reporting Coffee Chat. We explore best practices and tips for utilizing all of RFPIO’s internal reporting features. We discuss: Executive Dashboard Report (3:47) Email Report (9:15) User Login Activity Report (10:24)…