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Contextual grouping of AI generated QA pairs in the Content Library
I am raising this enhancement request on behalf of Rodrigo from Feedzai, focusing on improving how AI generated answers are managed within the Content Library. Today, when AI Draft pulls information from the Content Library and generates a response, that output is later saved as a new question answer pair even when a…
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Content Library ↔ Section Library Synchronization
ADP has flagged the enhancement below as important to streamlining their workflow. Problem Updates made in the Content Library do not automatically update Section Library content. This causes: Redundant work (must update in multiple places). Inconsistent content between libraries. Risks to accuracy and version control.…
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Automatic Updating of “Review Date” Custom Field
ADP has suggested the following enhancement around Review Date tracking: Problem “Review Date” is a custom field used by ADP to measure engagement and content recency. Content owners often review an item but do not modify the content, so the review date does not change. This results in stale or misleading content health…
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Numbering exhibits
Some of our responses contain images labeled as exhibits. Is there an easy way to have them automatically numbered sequentially as they appear in the order of the project? I tried using the auto-increment in Custom Fields, but was not successful. Any suggestions?
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White list certain works from translation
Customer: Schneider Electric IT Corp Request: They use content translation and would like a way to add a whitelist of particular words from being translated. For Example: Eco structure, Schneider, etc.
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Scheduled Review UX & functionality
My customer, Included Health is asking to bring back the previous functionality where it was easier to do it than the 2 additional clicks now. See the call snippet here of the ask.
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Select all answer headers
When exporting questions and answers from the content library Prime Therapeutics would like an option to "select all" for the answer headers. Currently, you have to check each one by one.
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More detail on Content Library Export
Prime Therapeutics has the following issue/request: When we export records, can the status show where the record is, Library (active), Moderation, or Review?
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OCR & Search Results - Flawed Logic in Order of Results
Recently, we have started to support OCR, which causes search results to appear based on the words added in the image. (This is great!) However, when searching for keywords, results with those exact keywords in the question or answer do not populate first. They appear after the records with the words in the images. This…
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What are you best practices for updating content in the Content Library after completing an RFP?
Hi all, Just curious what others' best practices/strategies are for updating content in the Content Library (or adding new content as needed) after completing/submitting an RFx. Wondering if there are strategies I could use that I haven't thought of, that might make my process more efficient. Currently, If find it's most…