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editing QA pair in moderation directly from the link
The user’s need is that when they access a Q&A pair via direct links—especially when the content is currently in a moderation state—they want to be able to edit or take action on the content immediately ,without having to navigate separately to the moderation tab (like the "CCL moderation" tab) to perform those tasks.
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Export option for Obsolete Content Report
Hi Team, My customer Stepstone Group is seeking to export their obsolete report so they can show the content to an external group in order to validate what could be archived and what should be updated/saved. However, the obsolete report is not exportable. As a result, the only option is to try and use content library…
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Option to mark a particular duplicate as 'not a duplicate'
If a set of duplicates has 5 duplicates (for example), but I don't one of the duplicates to be marked as a duplicate, although the question is the same, there should be an option to mark this duplicate as 'Not a duplicate'. Use case - Although the questions are worded the same way, one of the QA pairs is for a different…
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Option to restrict Owner's ability to edit to only in Review Queue
State Street would benefit from being able to control when their Owners are allowed to edit a record. they have thousands of SMEs that could be assigned as Owners, and it's important to their process that they only be able to edit content on a specific review cadence. Current behavior allows Owners to edit their assigned…
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Embed a video in CCL
(Ticket - 69666 )The client would like the ability to embed videos directly into the Responsive Content Library, such that the embedded video (e.g., from YouTube or another platform) appears with a playable video thumbnail or embedded player, rather than just a hyperlink.
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Versions of documents to be visible for all user roles
Client : Ciena Ability for the users to view the 'manage versions' option for the documents such that, just like an admin/owner, they can preview and download the current version or the older versions. The only difference being, unlike admin, they cannot upload a new version or change the current version.
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Support for PDF files in Content Library - Import File
Currently the CL only supports .docx and .xlsx when using Import File to bring in multiple Q&A pairs at once. CloseReach is interested in the ability to use this option with PDF files as their historical RFPs are in this format, especially knowing that PDF files are supported for project document import. Converting PDF to…
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Admins should have permission to force edits through when a record is in review
Admin users should have the ability to over ride review cycle and complete edits to peices of content.
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Export Content Library Dashboard
ADP would like the ability to download the content library dashboard insights the same way you can currently download the executive dashboard.
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Ability to bulk update in Review
Prime Therapeutics would like to make bulk updates to items in review. From Prime Therapeutics: We would like to bulk update SME changes and metadata changes in bulk instead of having to update one record at a time.