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Add Document to multiple Q&A Pairs
Client Cerberus is requesting the ability to attach a document to multiple Q&A pairs at once. They leverage supporting documentation and it's not uncommon for the same document to need to be…1 -
Summary view of the records updated in CCL
Like we have in Answer library we no longer see a summary of the records updated, records not updated, and total records pop up on the CCL. It now just says “Bulk Update Complete” (see attached scree…1 -
# Hyperlink to be carried for the content that have header
If there are any hyperlinks provided inside the content, they work without issue. If there is content with a header hyperlink that points to that content, however, that link is currently not working …1 -
Add messaging/validation BEFORE completing bulk updates in the CCL.
We have received feedback from the client-Optum as follows: Currently, after user selects content for a bulk update in the CCL, BEFORE completing the process (i.e., clicking Update in the CCL), there…1 -
Assign Reviewers in a Project based on Owners in Content Library
When utilizing auto-respond or the recommendation engine in the library, project managers can automatically assign reviewers based on the content used in owned by a specific user. This would allow pr…1 -
Reordering Subsections
A client provided a use case where they like how they're able to reorder sections, but what if they also need to reorder sub-sections. Currently, that's not a capability and I think would b…2 -
"Answer Updated in Library" icon for Unarchived Projects
Archived projects will not have the "Answer Updated in Library" icon. But, a client has raised an issue that when we archive and unarchive a project with "Answer Updated in Library&quo…1 -
Updated Q&A Pairs in Project Templates
Hi Team, As I've learned about project templates more, I've noticed that when a Q&A has multiple answers and one or both are updated in the CCL, the ability to just hit "update&quo…4 -
To mention format or add image to a question
This request is from PCCW Global. The client wants to specify the format and add images to a question.1
