Best Of
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Re: Enhancement Request: Highlight “Answer Not Found” in AI Draft
@klain Thanks for sharing the feedback. Screenshot will help us as well. We will keep you informed when we consider this in future.1 -
Register now for our next Coffee Chat on March 25!
Join us on March 25 for our Coffee Chat, Building Trust at Scale: Unleashing company knowledge. In this session, learn how to balance speed and transparency by building a trusted, self-service hub an…1 -
Projects - Bulk Review
It would be great and save time for users to be able to complete a bulk review of questions in projects. Currently the only place you can bulk review is in the content library1 -
Re: Restrict users from creating new response headers
This was already requested by Google. This is not a new request from them1 -
Re: Checkbox field Import Export issues- TKT-210963
@Preethi K Thanks for sharing the problem from the customer. Improving PDF import is in our 2026 roadmap. We will consider this S4 when we start the Tech feasibility in H2 2026. Note: This is not a c…1 -
Answer Edit Activity Should Track Only Answer Edits, Not Formatting Changes
Current Behavior When users make edits to an answer such as adding line breaks, adjusting spacing, or making other non-content formatting changes the system records this activity as “Answer edited.” …1 -
Re: Project Templates - Update Notfication if content is moved to Library Archive
@Nicole Stanford Understood the problem. We will keep you informed when we consider enhancing this scenario in future.1 -
Re: Ability to Clone Section Templates
@manjula + @sathish s + @abinaya ESS has mentioned this being a HUGE help & would aid in reducing time spent template creation. Could we please revisit & see if we may implement - the request…1 -
Re: Content Health Dashboard should show Overdue Reviews
@Nicole Stanford Thanks for the feedback. Yes, overdue parameter will be helpful to monitor the health of the content. We will consider this based on the upvote from other customers.1


